Location Based Services (LBS) are systems which utilise the location of a mobile device, in order to collect or deliver information. They allow for the delivery of location and time specific, personalised, value added services to users on the move. These services include: fleet tracking, concierge services, routing and navigation, emergency services and tour guides. Such services are revolutionising the tourism industry, as they can support the tourist in all three phases of their activity, particularly during the on tour stage. In recognition of the potential of Location Based Services for the tourism industry, this project set out to demonstrate the value of LBS, and to build and evaluate applications for the Australian tourism industry.
by Pramod Sharma, Devon Wilson and Stephen Kelly