The purpose of this guide is to provide tourism industry members in Asia, the Pacific and beyond with an authoritative guide to risk management. Importantly, the generic risk management process has been adapted to the specific needs of tourism. The guide provides a practical framework within which tourism destinations can identify, analyse, evaluate, treat, monitor and review risks in the tourism context. Although the tourism risk management process has been developed for destinations, the same principles also apply to a tourism business or organization and can easily be adapted for their purposes.
Throughout this guide there are two fundamental roles for tourism in risk management: the first of these is as a partner with government and community agencies in the development of multi-agency, coordinated disaster management plans, systems, procedures and processes which include the needs of tourism; the second is to develop plans and procedures appropriate to a destination and to the specific roles and responsibilities of an organization, to train personnel to those plans, and to conduct regular tests of plans, procedures and personnel with subsequent amendment and update.
A Report Prepared by APEC International Centre for Sustainable Tourism (AICST)
Doone Robertson, Ian Kean, Stewart Moore
In Partnership with UNWTO and PATA