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Tourist Information Voice System (TIVS) User Manual 2.0: Installation and Data Entry for Bus Tour Version

Categories: Case Study, Innovation, Management, Monitoring & Evaluation, Oceania, Pacific, Return
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The Tourist Information Voice System (TIVS) is a location aware and feature triggered commentary system for tour vehicles, boats, buses, pedestrians etc. TIVS uses Geographic Information System (GIS), Global Positioning System (GPS) and wireless technology in order to support the traveller in the on-tour phase of their activity. This application allows tourism organisations and small and medium sized tourist enterprises  offering guided tours to improve their services through the delivery of location aware and feature triggered commentary to tourists on the move.

by Pramod Sharma, Devon Wilson and Stephen Kelly

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Tourist Information Voice System (TIVS) User Manual 2.0: Installation and Data Entry for Bus Tour Version

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Tourist Information Voice System (TIVS): A Location Aware and Feature Triggered Commentary System for Tour Groups

Categories: Case Study, Innovation, Management, Monitoring & Evaluation, Oceania, Pacific, Return
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Location Based Services (LBS) are systems which utilise the location of a mobile device, in order to collect or deliver information. They allow for the delivery of location and time specific, personalised, value added services to users on the move. These services include: fleet tracking, concierge services, routing and navigation, emergency services and tour guides. Such services are revolutionising the tourism industry, as they can support the tourist in all three phases of their activity, particularly during the on tour stage. In recognition of the potential of Location Based Services for the tourism industry, this project set out to demonstrate the value of LBS, and to build and evaluate applications for the Australian tourism industry.

by Pramod Sharma, Devon Wilson and Stephen Kelly

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Tourist Information Voice System (TIVS): A Location Aware and Feature Triggered Commentary System for Tour Groups

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This report attempts to provide an indicative estimate of the size and scope of cycle tourism in Australia. First, the report outlines the key facilitators of cycle tourism before outlining the market segments that can be considered part of cycle tourism, and provides an analysis of the size and scale of cycle tourism internationally. The report then outlines the potential economic, social and environmental benefits for Australia based on previous international research. The report then outlines the potential size and scope of market segments from published and unpublished data gathered from tour operators, event organisers, cycling organisations and industry associations. It ends with a conclusion and recommendations. It should be noted that this report was undertaken under a short timeframe and therefore there may be some gaps in the data and information presented.

by Pam Faulks, Brent Ritchie, and Martin Fluker
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The report comprises four parts, beginning with the background to the study, and the literature underpinning its focus and methods. The second part provides a detailed description of the research methods including data sources, sampling, primary data collection methods and instrument development. The third section presents the  research findings covering profile of respondents, their temporal and spatial experiences, satisfiers, dissatisfiers,  overall satisfaction, other experiences sought and three brief case studies of the experience of particular sites. The report concludes by outlining the study’s contribution to theory and methodology, its implications for the tourism industry and avenues for further research.
by Betty Weiler and Xin Yu

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Weiler_ChineseVisitors-VIC

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In Western Australia, licensing is utilised by State Government agencies to regulate the behaviour of the nature tourism industry from a number of perspectives. This study examined whether, in addition to its intended benefits, the State’s current licensing framework is creating impediments or costs for commercial nature tourism operators. Interviews with licensing agency representatives and a review of the literature pointed to licensing compliance costs as the main complaint from nature tour operators. Sources of dissatisfaction included the need for multiple licenses from multiple agencies, license security, added paperwork, and non-transferability of some types of licenses.

by Sabrina Genter, Jo Ann Beckwith and David Annandale

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This report reviews current practices of Australian protected area management agencies in regard to permitting and licensing procedures, and fees charged, for commercial tourism and commercial photography in National Parks.

by Ralf Buckley, Natasha Witting and Michaela Guest

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Managing People in Australian Parks - 2. Commercial Operations Management

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A key objective of this project was to identify and map core wildlife tourism viewing opportunities across Tasmania. The resulting database includes 110 operators, 140 different wildlife tours and around 220 species.

by Lorne Kriwoken, Stuart Lennox and Claire Ellis

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Tasmanian Wildlife Tourism Inventory: Developing an Inventory of Wildlife Viewing Opportunities

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