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Towards Zero Waste : a toolbox for hotels and restaurants

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Would you like to implement initiatives in your hotel or restaurant to reduce and better manage waste? Have a look at this collaborative toolbox developed by Future of Waste, a program, with the active support of SUEZ. It’s 100% free and accessible to everyone!

The toolbox is divided into 4 sections:

  • Methodology: follow those 10 steps to implement change.
  • Solutions: find concrete solutions for each of 12 short-listed waste streams.
  • Examples: discover testimonials of tourism and events organizations that are already doing it.
  • Useful resources: suppliers database, videos, visuals, template documents, etc.

A free 3-month-online course is also available for further learning.

How can you contribute?

About this collaborative toolbox

The toolkit was initiated by makesense and SUEZ as part of the Future of Waste program and its 2018 Wasteless Journeys campaign focusing on waste management in the tourism and event industries. The content was developed by our community and partners in a collective effort to ease the circular transition in those sectors.




Sustainable practices not only help the environment and the community, but also help to cut down on cost. A little bit of effort and small investments can give long term benefits. Here are some tips to help you transform your guesthouse into a sustainable haven.

Save Energy

  • Install LED lighting where possible. These are more energy efficient, safer, and last longer than regular bulbs.
  • Use an outdoor clothes line to naturally dry linens.
  • Use daylight to keep common areas well-lit for as long as possible.
  • Utilise energy efficient appliances.

Save Water

  • Install low-pressure shower heads and high efficiency toilets.
  • Plant flora that requires less water to flourish.
  • Encourage guests to reuse towels and linens.

Invest in Green Products

  • Utilise refillable shampoo, shower gel and lotion bottles.
  • Switch to environmentally friendly cleaning products. They are less harmful for both humans and the environment.
  • Use reusable cups instead of plastic ones. Say no to single use plastic bottles and opt for ones made of glass or ceramics.
  • Use napkins instead of paper towels.
  • Ditch plastic kitchenware for dishes and metal cutlery.


  • Separate waste into categories upstream so it is easier to divert waste from landfill.
  • Donate, compost, or reuse leftover food so that it does not go to waste.

As the global mindset shifts towards a more sustainable future, resorts in Thailand are also taking initiatives in this direction. These efforts are accelerating positive change in the tourism industry. Here are some initiatives that resorts are taking to show that luxury and sustainability can go hand-in-hand.




  • Soneva Kiri: Materials used to construct the resort are natural and from sustainable sources.
  • Six Senses Yao Noi: Utilises surrounding nature & natural resources to educate guests.
  • Bangkok Treehouse: Energy from renewable sources.
  • Tongsai Bay: No trees were cut during the resort’s construction.



  • Soneva Kiri: Single use plastics and imported water bottles are banned.
  • Soneva Kiri: Waste management is done by onsite composting and a bio-fuel plant within the resort provides fuel to run conventional engines.