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This report considers current issues relating to the management of performance in small motels. Specifically, it focuses on the development of a performance measurement system for small motel owner-operators to better understand the dimensions which affect business results. Additionally, it is intended that the model will be the basis of a blueprint for a benchmarking and business improvement tool.

by Sue Bergin-Seers, Leo Jago, John Breen and Jack Carlsen

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Performance Measurement in Small Motels

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Public Liability in the Australian Tourism Industry: Risk Exposure Profile and Legal Responsibilities

Categories: Case Study, Management, Monitoring & Evaluation, Oceania, People and Places, Risk Management
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The premise of the project is that safety will be improved where risk exposure profiles are available for tourism industry sectors in conjunction with readily available knowledge of industry best practice and legal requirements. Hence, the purpose of the project was to identify relevant risk exposure related data and legal frameworks applicable to health and safety for the tourism industry in the states of Queensland and Victoria.

by Nick Parfitt, Christopher Arup, Damian Morgan and Jeff Wilks

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Public Liability in the Australian Tourism Industry: Risk Exposure Profile and Legal Responsibilities

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This document profiles key STCRC research in the field of tourism and protected area management from 2005 to October 2008. The aim of this summary is to provide a ‘snapshot’ of research that informs the parks-tourism relationship and its management.

by STCRC

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Tourism and Protected Area Management Research Snapshot

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This study uses the available literature and industry input to develop a set of guiding principles for achieving the sustainable marketing and promotion of visitation to national parks and other protected areas. Industry examples are used to highlight where and how these guiding principles are already being used as examples of good  practice, thereby offering guidance to others.

by Stephen Wearing, David Archer and Sue Beeton

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Sustainable Marketing of Tourism in Protected Areas: Moving Forward

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Top tips to improve energy efficiency and save costs in a business operation – a useful resource for business owners, staff and stakeholders alike.

by ATEC, EC3 Global

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Top-10-Tips_reviewed_v2-1

 

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In 2010, the Institute for Sustainable Futures (ISF) at the University of Technology, Sydney was commissioned to develop a set of Australian tourism Sustainability Performance Indicators (SPI) relevant at the national and destination levels. The project was managed by the National Tourism Alliance (NTA) and was directed by a National Steering Committee that represented the major stakeholder organisations in the industry, including the major peak industry bodies.  This report, which is the second of three final reports from the project, outlines the process undertaken to develop the indicator framework.

by Institute for Sustainable Futures

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Australian-Tourism-Sustainability-Performance-Indicators-Report-2_Preparing-the-Framework-1

 

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This report comprises three main parts, the first defines the nature of strata titled tourism accommodation. The second provides an overview of the strata title legal provisions applying in each Australian state and territory. The third part identifies the parties involved in the strata titled tourism accommodation (STTA) sector and STTA complex management issues arising.

by Chris Guilding, Allan Ardill, Jan Warnken, Kelly Cassidy and Kimberley Everton-Moore

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Guilding_StrataTitled

 

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