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This report is one of a series in the Sustainable Tourism Corporative Research Center’s overall project to develop a framework, guidelines and tools to enhance assessment, evaluation and reporting of visitor use in protected areas. In this report we review the approaches management agencies have taken to research and assess ecologically sustainable visitor use of Australia’s World Heritage Areas.

by Wendy Hill and Catherine Pickering

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Ecologically Sustainable Visitor Use of Australia’s World Heritage Areas

 

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The aim of this project was to develop and test a method to benchmark and monitor visitor satisfaction at attractions, with the potential to further refine and apply this approach to attractions in other urban destinations.

by Brent  Ritchie, Trevor Mules and Sue Uzabeaga

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Visitor Attraction Satisfaction Benchmarking Project

Visitor Attraction Satisfaction Benchmarking Project

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