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MGM celebrating 10 years of dedication to sustainability

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To mark a decade of commitment to sustainability, MGM has released a compilation of achievements over the years, including updates to our employee, community, SME, culture and environment programs throughout 2017. We welcome you to explore more by clicking here.

Find out more about MGM and their monthly Sustainability Newsletter here.


January MGM Sustainability Newsletter (2017)

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 Create A Better Tomorrow Today - MGM Sustainability

We’re doing a lot behind the scenes at MGM to reduce our impact on the environment and support the people that mean the most to us, including all our employees and community. Contributing to a better Macau through our arts and culture program is also an important aspect of our approach. Through this newsletter we will share our monthly sustainability highlights with you, and hope you will join us in our sustainability programs to help usCreate a Better Tomorrow Today.

Spring cleaning for senior citizens ahead of Chinese New Year (CNY): In spirit of the Chinese tradition to spring clean the home before CNY as a symbol of good luck and fortune, MGM has teamed up with Centro de Dia “Brilho da Vida” to help in the festive activity for the 6th year. On January 20, 160 of our volunteer team members rolled up their sleeves to help 220 households at the Fai Chi Kei housing unit for senior citizens to get their homes ready for the New Year. At the end of each spring clean, the traditional Fai Chun red banners were placed on doorways and windows and New Year goodie bags were given to wish households a healthy and prosperous Year of the Rooster.

For another CNY tradition, to be at our best for the coming of a New Year – from January 9-12, MGM’s 30 Volunteer Hairdresser Team members also provided complimentary haircuts to 145 senior citizens at Asilo de Santa Maria and Centro de Dia “Brilho da Vida”.

CNY gifts to our community and guests: This CNY, MGM created tailor-made gifts to send well-wishes to those that mean the most to us.

To our community, MGM created a uniquely-designed towel gift set and distributed 1200 sets to 8 local community associations on January 23-24, including Caritas Macau, Macau Association of Support for the Disabled, Fuhong Society of Macau, Macau Deaf Association, Macau Special Olympics, Macau Youth Volunteer Association, “S. José Ká–Hó” Children and Youth Home, and “Jardins Dom Versiglia” Youth Home.

We also provided all our full-time staff with a gift towel set to celebrate our 9th anniversary as a token of appreciation for their hard-work and dedication.

During CNY, we treated our guests to a tasty and meaningful gift. During January 28-30, all in-room guests were surprised with CNY fortune pockets, consisting of brightly-colored, hand-stitched bags containing festive cookies and mini cupcakes, all of which were prepared by people with learning disabilities in association with Fuhong Society of Macau and Sem Meng Chi Restaurant.





Success of Macau small and medium-sized enterprises (SME) program: To celebrate the success of the Macau SME Procurement Partnership Program, co-organized by Macau Chamber of Commerce (MCC) and all 6 integrated resort operators, a press conference was organized on January 17 to acknowledge the achievements thus far of the initiative. MGM has been an active supporter including five SME Business Matching Sessions, among many other interactive and engaging activities. Mr. Lionel Leong, Secretary of Economy and Finance of Macau SAR, and Mr. Kou Hoi In, President of the Board of Directors of MCC, delivered addresses wishing the future success of the program in 2017 in bringing continued economic growth and employment prospects to the Macau SME community.
Sustainability-themed CNY float: As Macau residents and visitors from afar gathered to watch Macau’s dazzling CNY Parade on January 30 and February 4, MGM’s parade float not only wowed and entertained, but also had a unique twist – an environmental message at its heart! To create the float, we thoughtfully used materials that can be readily recycled such 1500 plastic bottles, 400 wine glass bottles and 500 room key cards; and for lighting we utilized 100% LED lighting, which uses up to 80% less energy than non-LED alternatives. The acrobats and dancers that lead the front of the float also donned costumes made from over 4,000 bottle caps, among other recyclable materials. To the crowd, MGM distributed recycled soap created through its partnership with the Clean The World Program – a program that collects, sanitizes and recycles leftover soap, which is then donated to those in need in Macau and beyond.
Red packet recycling: Every year, thousands of trees are cut down to help make our beautiful lai see packets – this CNY we can give back to the environment by recycling these packets to be made into paper to be used once again. As part of our environmental commitments to reduce waste, we have supported the “Lai See Packets Recycling Campaign 2017” initiated by the Macau Environment Protection Bureau.



Lion dance blessing ceremony to mark the New Year: On January 28, MGM hosted a grand celebration to welcome the arrival of the Year of the Rooster. Eight lions with vivid costumes marched into the Hotel VIP Lobby entrance for the eye-dotting ritual carried out by management (a ceremony which signifies the awakening of the lion’s spirit before the lion dance performance). The Ceremony culminated in the lighting of firecrackers, as well as a lion dance parade accompanied by sounds of clashing cymbals, drums and gongs, sending well wishes of good fortune to all corners of the Resort.
澳門美高梅   MGM MACAU
Avenida Dr. Sun Yat Sen, NAPE, Macau
E [email protected]
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A Celebration of 2016: MGM Sustainability Newsletter

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MGM Sustainability: Create A Better Tomorrow Today


We’re doing a lot behind the scenes at MGM to reduce our impact on the environment and support the people that mean the most to us, including all our employees and community. Contributing to a better Macau through our arts and culture program is also an important aspect of our approach. Through this newsletter we will share our monthly sustainability highlights with you, and hope you will join us in our sustainability programs to help us Create a Better Tomorrow Today. 


As the year draws to a close, in this month’s Sustainability Newsletter, we would like to celebrate some of the 2016 highlights from our program across each of our sustainability pillars. Here’s a recap of just a few of those highlights.

  Leading in sustainability management:
In 2016, to support best practice sustainability we established our Sustainability Policy, signed by senior management, and applicable to all employees and business partners.
We further enhanced our sustainability practices and data management through the certification of our Sustainability Management System with ISO 50001 in Energy Management as well as with the EarthCheck data benchmarking system.
Among many awards received throughout the year, MGM was selected to join the Hang Seng Corporate Sustainability Benchmark Index, which identifies the top sustainability leaders in Hong Kong and Mainland China that are listed on the Hong Kong Stock Exchange
  Unwavering commitment to the community:
Throughout 2016, we contributed over 6,400 hours of our time to the community across 95 different community events providing care to 1,500 senior citizens, 700 low-income families, 600 youths in Macau and 300 disabled persons.
With our haircutting service for senior citizens being one of our signature events; we broke all our records delivering 550 haircuts, as well as new friendships, to associations for senior citizens around Macau.
To support local business, MGM engaged 635 new small and medium-sized enterprises(SME) through our quarterly SME Business Matching Sessions from November 2015 to December 2016. As a result, we successfully created new business with 158 vendors and signed 2,213 new deals worth MOP155 million. MGM also took its commitment to SMEs to new level, by developing its existing Macau SME relationships with its parent company, MGM Resorts International, with the first global deal signed in December 2016.
Further, to raise awareness of modern day slavery and the detrimental effects of human trafficking, MGM initiated and sponsored a series of events internally and externally including comprehensive internal training, documentary screening and seminars.
  Fighting to protect the planet:
Through energy reduction initiatives, MGMconsumed 1,818 less tons of CO2 emissionsin 2016, which is the equivalent of taking 384 cars off the road for an entire year! Total energy consumption has reduced by 30% since 2008.
To conserve water, we implemented aninnovative water recycling scheme to recycle condensate water from our air-conditioning system for flushing in our toilets
In 2016, we reduced our waste sent to the incinerator by 9% since 2015; and a total of 15% since 2012, which is the equivalent weight of over 127 African elephants!
Throughout the year, our employees also got involved through the Let’s Waste Less Campaign, the Recycling Bag Design Competition, Energy Conservation Week, Earth Hour, the screening of Before the Flood, and the annual tree planting & maintenance program.
To ensure our new property, MGM COTAI, has environmental sustainability at its heart, green building practices were employed throughout the design and construction process, with MGM receiving the China (Macau) Green Building Label for our efforts (the first company in Macau to receive this award).
  Investing in our employees:
In 2016, our employees received over 268,933 hours of training, or 45 hours per employee.
As part of this, we sent 27 high-performing local team members to our sister properties in Las Vegas through our PRIDE and MAP program, launched a High School Diploma Program to promote lifelong learning, and launched our online learning platform – MGM eAcademy.
We also welcomed 149 interns from colleges and universities from Macau and beyond for on-the-job experience in a professional environment.
In advance of our second property opening, MGM COTAI, we also launched our mass recruitment campaign hosting various mass recruitment job fairs for local residents, and we look forward to welcoming 6,000 new employees to our ranks.
Launched in 2016, our Internal Transfer Program presents exciting new opportunities and our Referral and Rehire Program will be updated with an enhanced incentives program in 2017.
  Contributing to the arts and culture in Macau:
The Fun for Everyone Campaign kept us all entertained with MGM’s Art Space hosting an exquisite sculpture display, “Edgar Degas: Figures in Motion”. From April-November, the exhibition received more than 23,500 guests and 150 tours.
MGM’s Grande Praça also hosted our majesticButterfly Garden, a kaleidoscope of colorful giant butterflies hovering above our colossal aquarium.
To celebrate Chinese culture and further cultivate interest in Chinese traditional dance, MGM’s Lion Dance Championship, as well as the Junior Lion Dance Training Program for young children, aged 5-10 years brought excitement for this ancient art form to Macau.
澳門美高梅   MGM MACAU
Avenida Dr. Sun Yat Sen, NAPE, Macau
E [email protected]
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November MGM Sustainability News (2016)

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We all know energy doesn’t come for free; but even more importantly it also costs the earth more than we think. Most of the energy sources we depend on for our daily lives, like coal and natural gas, can’t be replaced – once we use them up, they’re gone forever. Another issue is that most forms of energy create pollution, with their associated greenhouse gas emissions contributing to global warming and climate change.

Conserving precious natural resources, and creating a better, more sustainable world, is a core company philosophy- with our energy management program reducing MGM’s energy consumption and carbon footprint by over a quarter since our company’s inception.  

Recognition for leadership in energy management

On October 18, it was announced that MGM is recipient once again of the ASHRAE Regional Technology Award for 2016, one of three winners in the Asia-Pacific region highlighted for best practice and innovation in energy management. Since 2008, MGM has reduced energy consumption by 28%, even despite high visitor numbers and an increasingly warming climate. MGM’s energy management program is characterized by investing is the best available technology in energy efficiency, as well as real-time monitoring through advanced systems that allow MGM to identify opportunities for energy saving right away.

Supporting local association for sustainability and energy efficiency

On September 27, MGM MACAU hosted the Macau Chapter inauguration ceremony of the American Society of Heating, Refrigerating and Air Conditioning Engineers (ASHRAE), led by the global ASHRAE President, Mr Tim Wentz. ASHRAE is an international technical society dedicated to promoting sustainability and resource-efficient operations in buildings management, most notably through efforts to reduce energy consumption and improve internal air quality. With over 170 chapters worldwide, ASHRAE has extensive global reach and an impressive network of industry-leading knowledge, something the Macau Chapter will be able to leverage in contributing to Macau’s standing as a center for industry-leading expertise.

November MGM mgmMGM’s Executive Director of Engineering, Mr. Peter Chan, has been elected to be the first President of the Macau Chapter, warmly receiving the official chapter flag to mark the inauguration. “I am proud to have been awarded with this honor. The Chapter is excited about the opportunities for development that ASHRAE will bring in helping to build a platform to showcase and develop leading engineering expertise in Macau”, said Mr. Peter Chan.  


Knowledge sharing

November MGM mgm02In addition to hosting and sponsoring the event, MGM also donated the full set of ASHRAE technical materials as an educational resource to the University of Macau. These standards are often referenced in building codes worldwide, and are considered essential resources for the engineering industry. The materials were formally presented to Professor Pak Kin Wong, the Associate Dean of the University of Macau’s Faculty of Science and Technology, by Mr. Grant Bowie, Chief Executive Officer and Executive Director of MGM China Holding’s Limited. “One of our core sustainability objectives is to contribute to inspiring and providing the youth of Macau with the resources to become the future leaders of tomorrow; we are delighted to present these materials to the University of Macau’s Faculty of Science and Technology to support their aims to create world-class engineers. We are also proud of Peter’s great achievement in being elected as ASHRAE’s first President, which is testament to the high quality team we have here at MGM”, said Mr. Grant Bowie.

In a separate event, MGM’s Director of Sustainability, Ms. Rebecca Donnellan, also presented on its energy management strategy at the 2016 CSR Asia Summit on September 29 in Hong Kong. The Summit is one of the largest sustainability forums in Asia, attended by hundreds of professionals in the field sharing knowledge and discussing business solutions to complex sustainability problems in today’s society.


Community Care Campaign

At MGM, giving back to the community of Macau is deeply rooted in our company philosophy. Our employees demonstrate throughout the year their passion, support and generosity by taking part in our on-going program of community initiatives, which focus on giving back to the youth, senior citizens and persons with disabilities in our local community, as well as supporting local arts and culture.

However, to raise maximum awareness and create positive impact, we also hold our annual Community Care Campaign, a 2-week campaign jam-packed with initiatives focused on spreading care and kindness to those in need. This year’s campaign has involved more than 250 MGM volunteers, including our senior management executives and our staff family members, to deliver more than 1,000 hours of their time to give back to over 580 members of our community.

Caring for the health of senior citizensCommunity Care Campaign

This year, we once again we teamed up with the Macau Association of Pharmacists of Chinese Medicine to hold a special Health Day for over 200 local senior citizens from four Caritas Macau Associations.

On July 21, we invited 20 medical practitioners to provide one-on-one health consultations, after which each person received a package of prescribed herbal teabags to help cool down during hot summer days.

Brightening up life with a new look and enjoying fun moments

Community Care CampaignOnce again our Golden Lion Volunteer Team transformed to become professional hairdressers to provide a haircutting service to the senior citizens in the Caritas Association, Centro de Dia “Brilho da Vida”. Having been tutored by the professional hairstylists from the Hair and Beauty Professionals Association of Macau, our volunteer hairdressers treated over 160 people to a new hairdo, with smiling faces throughout.

The Golden Lion Volunteer Team also put their renovation skills to the test to help refurbish and paint the schools walls at Jardins Dom Versiglia. Over a 10-day period, MGM further renovated the kitchens, bathrooms, halls, corridors and three student housing units in the dormitories at the local school.

MGM’s professional team of chefs also joined in the campaign to hold a fun culinary day for persons with disabilities fromCommunity Care CampaignFuhong Society and the Dawn Centre of the Macau Association of Parents of the Mentally Handicapped.

During the full-filled day, the MGM Grand Ballroom was filled with our chefs, volunteers, and culinary day participants, making a variety of tasty snacks whilst enjoying a series of performances and fun games.

The Volunteer Team also took part in a similarly fun-filled afternoon at the Rehabilitation Centre for the Blind, at Macau Holy House of Mercy Albergue, enjoying games, laughter and music together.

Toy and clothing donation drive

During the Campaign, a clothes and donation drive was also held at MGM’s back-of-house area to collect toys and clothes for the Macau Salvation Army and Fuhong Society. We are proud to have had over 1,000 items donated by our employees to those in need.