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E-Commerce in Tourism: Use of Websites by Small Regional and Urban Enterprises

Categories: Case Study, Oceania, Pacific, Private Sector, Public Sector
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This scoping study systematically explored the nature and extent to which small and medium tourism enterprises (SMTEs) are currently online, in order to determine how they are to benefit from online technologies. Small businesses in Sydney and Melbourne (urban area) as well as regional Victoria (Bendigo) (rural area) that rely on  tourism were examined, and their use of websites, to determine the strategic management and implementation of websites by owners/operators of SMTEs.

by Andrew P. Davidson and Stephen Burgess

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E-Commerce in Tourism: Use of Websites by Small Regional and Urban Enterprises

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This fact sheet focuses on how tourism operators can reduce water consumption in facilities common to many operations such as bathrooms, kitchens and laundries.    Also includes case studies of Melia Bali, Nusa Dua, Indonesia; The Alto Hotel, Melbourne, Australia; and The Taj Residency, Bangalore, India.

by EarthCheck

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This paper outlines the range of different waste products generated by tourism operators, along with some solutions on how to reduce the waste-to-landfill ratio. Also includes case studies of the Alto Hotel, Melbourne, Australia; El Gouna Movenpick, El Gouna, Egypt; and Sandals Regency La Toc Golf Resort and Spa, St Lucia, West Indies.

by EarthCheck

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The use of air conditioners varies significantly within the tourism sector and depends greatly on climate and, for some sectors such as hotels, air conditioning can contribute up to 50% of their overall energy use. Here. EarthCheck outlines different air conditioning systems and ways to enhance their energy efficiency.      Also includes three case studies: The Alto Hotel, Melbourne, Australia; The Sandals Regency La Toc Golf Resort and Spa in St Lucia, West Indies; and The Taj Residency Hotel, Bangalore, India.

by EarthCheck

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The research project conducted fieldwork in a number of case studies in metropolitan and regional and rural areas of New South Wales and Victoria in order to investigate and explore the intersection between traditional and new cultural landscape precincts and the current and future patterns of Australian tourism. Cultural landscapes of tourism are diverse in character. This project compared the more ‘traditional’ cultural tourist precinct of Sydney’s Art Gallery of New South Wales and Woolloomooloo Finger Wharf with the cosmopolitan cultural diversity of ethnic precincts including Sydney’s and Melbourne’s Chinatown and Melbourne’s Little Italy, Lygon Street.
by Jock Collins, Simon Darcy, Kirrily Jordan, Ruth Skilbeck, Simone Grabowski, Vicki Peel, David Dunstan, Gary Lacey, and Tracey Firth
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The Alto Hotel on Bourke’s philosophy is to look after the environment by carefully monitoring the impacts of its energy consumption, while identifying ways to be more efficient and resource smart. This Case Study shows how management encourages the participation of all staff in finding innovative solutions.

ATEC, EC3 Global

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Business Ready: Alto Hotel on Bourke, Melbourne

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This benchmarking report shines the spotlight on The Alto Hotel on Bourke, the first hotel in Melbourne’s central business district to become fully certified using EarthCheck science.

by EarthCheck

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The Alto Hotel on Bourke, Australia

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The aim of this research was to explore and compare choice behaviours of different consumers for specific domestic and overseas destinations offering a particular set of holiday experiences. The selected eight destinations represent the whole range of option types for short trip vacation travel from or within Australia: overseas (Asia/Pacific), domestic metropolitan interstate, regional interstate, local regional (intrastate) and local ‘home’ destination. The implementation and modelling of consumer choice experiments such as this provides a powerful method for deconstructing and understanding how tourism consumers make decisions.

by  Harmen Oppewal, Twan Huybers and Geoffrey I. Crouch

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How Do Australians Choose Holiday Destinations and Experiences? Modelling Consumer Choice

 

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Moving from Planning to Action: Science, Policy, Accountability, Verification, Efficiency – are they all needed just to be sustainable?

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A presentation from RMIT on the university’s sustainability practices

by Adjunct Professor Alan Pears AM, RMIT

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The research in this report was an investigation of the criteria pertinent to establishing a destination brand. The research project investigated the role of destination brand and image as a motivator for destination vacation choice.  The project made a comparison of two destinations, the Gold Coast and Melbourne, Australia.

by Hugh Wilkins, Bill Merrilees, Carmen Herington

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80083_Wilkins_

 

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