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This report presents the findings of a study conducted in Canberra from January to December 2000. This research was undertaken by the Australian Capital Territory (ACT) Network of the Sustainable Tourism Cooperative Research Center (STCRC), in partnership with Canberra Tourism and Events Corporation (now Australian Capital Tourism). This study aimed to examine the satisfaction of visitors to Canberra in the year 2000 to assist the tourism industry in improving the tourist product and infrastructure over the next 10 years, and in so doing improve the experience for leisure visitors.

by Michele Cegielski, Marta Espinoza, Charis May and Brent Ritchie

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Canberra 2000 Visitor Satisfaction Evaluation

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