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Convention Site Selection: Determinants of Destination Choice in the Australian Domestic Conventions Sector

Categories: Oceania, Pacific, Private Sector, Public Sector, Report
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This report presents the results of a study of the Australian domestic conventions industry that has modelled the convention site selection choice process. As a result, the findings will be of value to destinations that seek to compete for a share of the Australian conventions market. Specifically, the research sheds light on how destinations can increase their competitiveness, and where resources and efforts ought to be focused to improve a destination’s attractiveness in this industry.

by Geoffrey I. Crouch and Jordan Louviere

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Convention Site Selection: Determinants of Destination Choice in the Australian Domestic Conventions Sector

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E-Commerce in Tourism: Use of Websites by Small Regional and Urban Enterprises

Categories: Case Study, Oceania, Pacific, Private Sector, Public Sector
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This scoping study systematically explored the nature and extent to which small and medium tourism enterprises (SMTEs) are currently online, in order to determine how they are to benefit from online technologies. Small businesses in Sydney and Melbourne (urban area) as well as regional Victoria (Bendigo) (rural area) that rely on  tourism were examined, and their use of websites, to determine the strategic management and implementation of websites by owners/operators of SMTEs.

by Andrew P. Davidson and Stephen Burgess

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E-Commerce in Tourism: Use of Websites by Small Regional and Urban Enterprises

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This study explores the motivations, attitudes and behaviours of tourists on themed touring routes (trails) in  Queensland and Tasmania, Australia. The results provide insight into the travellers, their preferred holiday style, motivation, patterns of planning, travel and en route behaviour, use of themed touring routes and their views on destinations. Important differences were found to exist between the touring groups in the two states.

by Anne Hardy, Bill Carter, Bob Beeton, Mark Olsen and Louise Horneman

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Regional Touring Route Travellers: Users Motivations, Attitudes and Behaviours in Queensland and Tasmania

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This report aims to develop a better understanding of the contribution of the restaurant sector to a tourist destination’s attractiveness. Specifically, this report identifies and describes three types of market segments, the ‘Young Market’, the ‘Affluent Market’, and the ‘Mature Market’, that value culinary experiences, and are influenced in their travel destination choice by the type of culinary prospects a location has to offer. The study  explores in detail each segment’s perceptions and opinions in relation to what they value in a restaurant when on holiday and why.

 

by Beverley Sparks, John Bowen, and Stefanie Klag
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This report considers current issues relating to the management of performance in small motels. Specifically, it focuses on the development of a performance measurement system for small motel owner-operators to better understand the dimensions which affect business results. Additionally, it is intended that the model will be the basis of a blueprint for a benchmarking and business improvement tool.

by Sue Bergin-Seers, Leo Jago, John Breen and Jack Carlsen

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Performance Measurement in Small Motels

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This guide leads you through a process of sourcing and applying small area tourism data. It contains three types of information – Provides you with some background and overview of issues related to small area tourism data; Provides you with specific hints, tips, and strategies including some checklists for managing small area tourism data; Includes small case studies and notable quotes from organisations like yours who have undertaken small area tourism data collections.

by Dean Carson, Fiona Richards and Pascal Tremblay

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Local Level Data Collection: Know your Patch Kit

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This catalogue was designed to both record small area data collections and to identify strategies for assisting local and regional tourism organisations to implement data collection initiatives. The research identified the need for a guide to managing small area data collections and has produced such a guide. The research also suggested mechanisms for improving Australia’s small area tourism data through better use of existing data sources and the harnessing of existing structures to promote national standards and build capacity.

by Dean Carson, Fiona Richards and Pascal Tremblay

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Local Level Data Collection: Catalogue of Initiatives across Australia

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The report comprises four parts, beginning with the background to the study, and the literature underpinning its focus and methods. The second part provides a detailed description of the research methods including data sources, sampling, primary data collection methods and instrument development. The third section presents the  research findings covering profile of respondents, their temporal and spatial experiences, satisfiers, dissatisfiers,  overall satisfaction, other experiences sought and three brief case studies of the experience of particular sites. The report concludes by outlining the study’s contribution to theory and methodology, its implications for the tourism industry and avenues for further research.
by Betty Weiler and Xin Yu

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This report examines the current issues relating to individuals intending to start-up a nature-based tour operation using public land. Specifically, the study focuses on the challenges these individuals face and the type of support required from the early stages to actual business establishment.

by Sue Bergin-Seers, John Breen, Elspeth Frew and Linda Roberts

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Examining the Critical Success Factors of Small Operators: Entry to the Nature-based Tourism Sector

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Key Elements Contributing to Effective and Sustainable Visitor Centres: An Evaluation of the Strahan Visitor Centre, Tasmania, Australia

Categories: Case Study, Management, Monitoring & Evaluation, Oceania, Pacific, Report, Visitors
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The aim of this study is to determine the effectiveness of the Strahan Visitor Center looking at who uses the center, how visitors use the center, what visitors think of the center and what impacts the center has on users.

by Liza Fallon and Lorne K. Kriwoken

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Key Elements Contributing to Effective and Sustainable Visitor Centers: An Evaluation of the Strahan Visitor Center, Tasmania, Australia

 

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