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All posts tagged expectations

Future Traveller Tribes 2030

30 April 2015 – Understanding what customers really want is crucial to any successful business. But imagine if we could go a stage further; if as an industry we could discover what genuinely shapes travel experiences, or measure what travellers value most and in turn how their expectations could and should be better met. Read more.

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Visitors are an integral element of any tourism product or service. This report provides detailed, reliable and relevant information on visitors needed to provide a sustainable tourism activity that provides a quality experience for visitors.

by Gianna Moscardo, Barbara Woods and Tanya Greenwood

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Understanding Visitor Perspectives on Wildlife Tourism

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PARIS — Before arriving in the French capital, Wu Shuyun, a 56-year-old Chinese housewife, imagined Paris to be like a pristine film set for a romantic love story, picturing herself as a glamorous princess surrounded by elegant Parisians, decked out, perhaps, in Chanel.

Instead, Ms. Wu from Kunming in southwest China, said she was shocked by the cigarette butts and dog manure, the rude insouciance of the locals and the gratuitous public displays of affection. Dan Bilefsky. Read more.

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