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Indigenous Tourism Businesses in Queensland: Criteria for Success: Towards the Development of a National Diagnostic Tool for Indigenous Tourism Businesses

Categories: Case Study, Community, Entrepreneurship, Management, Oceania, Operations, Pacific, People and Places, Private Sector, Return
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Little is known about the factors that contribute to the success and long-term viability of enterprises in Australia’s Indigenous tourism sector.  Given this, it was considered imperative to identify those underpinning factors that are associated with the success of Indigenous tourism enterprises. Utilising seven ‘successful’ case study businesses from Queensland, the research sought to explore the development, operation and management of these enterprises with the objective of identifying the inhibitors and facilitators to business success from the perspectives of both community operated organisations and individual entrepreneurs.

by Michelle Whitford and Lisa Ruhanen

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Indigenous Tourism Businesses in Queensland: Criteria for Success: Towards the Development of a National Diagnostic Tool for Indigenous Tourism Businesses

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Helping Tourism SMEs Plan and Implement Information and Communication Technology

Categories: Case Study, Management, Operations, Planning
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The focus of this study is the effect of ICT on Small to Medium Tourism Enterprises (SMTEs). This study developed and tested a web based ICT skills capability toolkit consisting of two modules. The first module consists of 37 lessons on Internet strategy, website design and optimisation based on material developed by the ATDW. The second module is a questionnaire that allows the ICT skills profile of a region to be assessed.

by Noel Scott,  Stephen Burgess, Ann Monday,  Paul O’Brien,  Rodolfo Baggio,  Carmine Sellitto, David Bank

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Helping Tourism SMEs Plan and Implement Information and Communication Technology

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Heritage managers are increasingly expected to use tourism as a source of revenue to maintain heritage properties. Many of these individuals and organisations have little or no skills in business/tourism planning or financial management. This report outlines approaches that can assist with the development of heritage tourism across a region including use of a thematic framework to link heritage places, stories and practices together. The report includes a list of currently available resources at the time of publication of this report.

by Tod Jones, Michael Hughes, Vicki Peel, David Wood and Warwick Frost
Jones_LocalHeritageComms
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