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Tourism Resilience

Tourism Resilience through Peter Tarlow:Tourism and more

Tourism and Health
Tourism is especially vulnerable to contagious illnesses. People are in close contact, often both tourism employees and travelers are subjected to filtered, rather than fresh air. Additionally we are all subject to issues of jet lag, disrupted sleep patters and irregular eating. In some of the less well paid tourism jobs employees fear losing a day’s pay if they stay home when ill, come to work sick, and then infect others. Read more

Food as a Tourism Marketing Agent
There can be little doubt that food is a major part of the tourism experience.  If tourism is about seeing new sights and having new and unique experiences then the culinary world is a major part of the tourism experience. Read more

Tourism Operational Crisis issues

Mass versus Boutique Tourism: The advantages and disadvantages of both
A major debate and buzz word within the tourism industry is what is often called “sustainable tourism.” In reality there is no one definition of what the word means and even less people are sure of how to apply the term.  The word has become so over used that often it has become meaningless. Read more.

Tourism and Immigration
Around the world, immigration and refugees are a hot topic. Europe is locked in a debate as to how to handle the millions of people who seek to migrate there.This article does not address the issue of immigration and refugees but it does look at how the movements of people impact the tourism industry. Read more

Some of the Principle Issues Facing the Travel Industry Part 1
New challenges seem to arise as quickly as mushrooms sprout up after a warm rain. Here are some of these issues and a few suggestions on how to begin to handle them. Read more

Some of the Principle Issues Facing the Travel Industry Part 2
Follow up of Part 1. Read more

Tourism Safety & Security Crisis issues

Securing Our Ports for Safe Cruising Ports and Tourism Security

In much of the world, the month of November is a time when the cruise industry begins to enter into its high season, especially for those ships that frequent warm water tropical ports. Although the cruise industry has had its ups and downs, so far the industry’s ports-of-call have avoided any major terrorism crisis. The same, however, cannot be stated with regard to issues of crime. Today’s travelers and tourists seek out places/experiences where there is a sense of security and safety. Read more.

Avoiding Becoming a Tourism or Travel Victim
Travel is no doubt a wonderful experience.  It broadens our horizons, permits us to understand new societies, allows us to see things about which we have only dreamt, and gives us the opportunity to see ourselves in entirely new ways and often as others see us.

“Tourism Tidbits” Special Edition. Terrorism in Paris
Friday afternoon, Texas time, the first reports of November 13th terrible attacks in Paris began to come through the newswires. Read more

Terrorism’s Aggressive and Passive War on Tourism
The multiple recent terrorist attacks in diverse places such as London and California ought to be a warning to the tourism industry that it is entering into a new and dangerous age. Read more

Tourism, Transportation and Security Part 1
Tourism, as we know it, cannot survive without a good and safe transportation system. Although the inverse is not absolutely true, much of the transportation industry depends on tourism. Read more

Tourism,Transportation and Security Part 2
Follow up of Part 1. Read more

Asian Business Forum 2016: Tourism Sector Resilience

Technical session on Tourism Sector Resilience at the Asian Business Forum 2016resized Forum logo

Moderator: Mr. Andrew McElroy, Programme Officer, UNISDR

Presentation: The Hotel Resilient Multi-hazard risk management standard module by Ms. Hanna Maier, Junior Adviser, GIDRM/GIZ and Mr. Bijan Khazai, Senior Research Scientist, Karlsruhe Institute of Technology

• Mr. Mario Hardy, CEO PATA
• Ms. Jayne MacDougall, Risk Management Consultant, Le Meridien
• Ms. Akiko Otani, Managing Director, R3ADY Asia-Pacific
• Mr. Masato Takamatsu, Managing Director, JTB Tourism Research & Consulting Co.

The forum was co-organized by the iPrepare Business Facility of the Asian Disaster Preparedness Center (ADPC), The Global Disaster Preparedness Center (GDPC) and The Asia Foundation.

For more information on the forum, please visit:

UNEP DisasterRiskManagementforCoastalTourismThis handbook by the Caribbean Alliance for Sustainable Tourism (CAST) and United Nations Environment Programme (UNEP) provides disaster managers, local and municipal and community planners, as well as other stakeholders in the tourism sector with a practical guidance on how to better prepare for disasters in coastal destinations. It has the following objectives: (i) increase the operational capacity of local communities in coastal tourism destinations to respond in emergencies caused by natural disasters; (ii) support the adaptation efforts of these communities to climate change; and (iii) reduce the impacts of natural disasters to local communities in coastal tourism destinations. Section three includes National and Local Level Frameworks of the Bahamas Islands, Caribbean, and Phuket Island Province, the Kingdom of Thailand.

The handbook aims to enable coastal destinations to mainstream sustainability into their tourism planning and management process and to prepare them to better respond to natural disasters, thus creating better tourism destinations for all.

Download the Handbook

A scoping study to guide the development of the Hotel Resilient Initiative

produced by UNISDRPATA, GIDRM, with support from the German Government through GIZ.

Tourism is one of the most economically important sets of industries worldwide, yet the industry is also one of the most highly exposed to disasters due to its reliance on interrelated industries and location in many hazard prone regions.

The Hotel Resilient Initiative aims to develop internationally recognized standards for hotels and resorts that will assist them in reducing business risk and the risk of tourism destinations to natural and technological hazards, while demonstrating the level of preparedness and safety of their premises to potential clients, insurers and financers.

To better understand the current capacities and needs of the hotel industry in disaster resilience, this study aims to analyze the business context and its needs for specific disaster risk management standards, and make recommendations on how those standards could be most effective in reducing disaster risks. Read more.

 Hotel Resilient Strengthening the Resilience of the Tourism Sector

Tourism is one of the fastest growing but also most severely exposed sectors. To improve climate and disaster risk management and to strengthen resilience in hotels and throughout destinations, the United Nations Office for Disaster Risk Reduction Asia and Pacific (UNISDR), is collaborating with the Pacific Asia Travel Association (PATA) and Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH within the framework of the Global Initiative on Disaster Risk Management (GIDRM). Download Factsheet. Published by UNISDR, in cooperation with GIDRM and PATA.

Download the Hotel Resilient Factsheet.

Download Presentation: Hotel Resilient – Strengthening the Resilience of the Tourism Sector

Basic Disaster and Earthquake Preparedness Advise for Hotels and other Tourism Businesses

The terrible earthquake in Nepal once again highlighted the need for disaster preparedness. The tourism and especially the hotel industry have a special duty of care as they deal with large numbers of people who are often not familiar with their environment and the risks of their surroundings.

There is no excuse for tourism businesses not to be as well prepared as possible. As earthquakes are listed as ‘medium probability high impact events’, preparedness, especially in developing and third world countries is often neglected. In many cases building codes are not implemented and local staff may have a risk perception that differs from international standards and common practice and so hinders optimal preparedness and response.

At the end of the day disaster preparedness needs to be enforced by management and become part of the daily agenda. Preparedness is a circular and continuous process that never ends. It includes physical and procedural preparedness. Alexander Kesper. Read more.

Tourism Risk Management – An Authoritative Guide to Managing Crises in Tourism

APEC_TRM_TileImageThe purpose of this guide is to provide tourism industry members in Asia, the Pacific and beyond with an authoritative guide to risk management. Read more.

A Report Prepared by APEC International Centre for Sustainable Tourism (AICST)
Doone Robertson, Ian Kean, Stewart Moore

In Partnership with UNWTO and PATA

PATA Webinar: Prepare, Prevent, Pre-empt

2014 marked the 10th anniversary since the deadly December 26, 2004 tsunami that devastated many coastlines across Asia. With a third of the global population, rising prosperity and a rapidly emerging middle-class, the PATA region is widely seen as a huge opportunity for the Travel and Tourism industry.

However, the otherwise bright outlook is being regularly overshadowed by an increasing number of natural and man-made crises, which have a massive ripple-effect impact on jobs, especially amongst the low-income earners. This means that the travel & tourism industry has to start giving equal importance to both creating jobs AND saving them. Just like in the world of health & wellness, the industry needs to adapt itself to “Prepare, Prevent and Pre-empt” the next looming crisis.

Mr Imtiaz Muqbil, Executive Editor, Travel Impact Newswire, one of Asia’s longest serving travel trade journalists and winner of the 2005 PATA Journalism award for his coverage of the 2004 tsunami, has seen the industry go through some titanic ups and downs since the 1980s. In this webinar, the first of its kind to be organised by PATA, he leads a discussion on what he calls “neither optimistic nor pessimistic, but realistic” early warnings about some of the looming crises and the over-arching need to prepare for them.

The webinar is designed to set in motion a process to mainstream a “prevention-rather-than-cure” mindset into Travel & Tourism thinking. It is appropriate that such an initiative should be launched in Asia, specifically at PATA Headquarters in Bangkok, Thailand, which was one of the countries worst hit by the December 2004 tsunami.

This webinar was conducted on, December 17, 2014 at 1000-1100 hrs (GMT+7, Bangkok Time) and featured:

  • Mr Imtiaz MuqbilExecutive Editor, Travel Impact Newswire
  • Mr Alexander KesperASEAN – EU Emergency Management Programme, Team Leader & Knowledge Management Officer, The ASEAN Secretariat, Indonesia
  • Mr Bert van WalbeekManaging Director, The Winning Edge