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Human Rights and the Hotel Industry


Photo Credits: Green Hotelier

This Know How Guide is a high-level introduction to human rights for the hotel industry – what human rights are, the context of the hotel industry, steps to implement the UN Guiding Principles and resources for further reading.

It is primarily written for Corporate Responsibility Managers in hotel companies, though it may also be of interest to individual properties. Please download the full guide to see further reading and appendixes. International Tourism Partnership would like to thank Carnstone Partners LLP for their assistance reviewing this Guide.

What are human rights?

Human rights are fundamental principles and standards that aim to secure dignity, freedom and equality for all people. The Universal Declaration on Human Rights of 1948 sets out 30 fundamental human rights. This, together with the International Covenant on Economic, Social and Cultural Rights, and the International Covenant on Civil and Political Rights and its two Optional Protocols, form the International Bill of Rights.

Human rights underpin everything we do, from the way staff are treated, their working conditions, to how guests are treated, in the supply chain and how goods and services for the hotel are produced, in the communities where a hotel is based and in the way a hotel or hotel business is run. Many issues are inter-related, e.g. water is not just an environmental issue: access to water is a human rights issue.

Read more at Green Hotelier!