Visitors Archives - Page 25 of 25 - PATA Sustainability & Social Responsibility

Dec

Destination Salience: A model of consideration and choice for Australian holiday travel

Categories: Case Study, Management, Monitoring & Evaluation, Oceania, Pacific, Report, Survey, Visitors

Tags: Behaviour, branding, consumer, destination, EarthCheck, marketing, salience, sustainable tourism online, Trembath

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The study was undertaken to investigate the consideration and choice of Australian holiday destinations from a brand salience perspective. The primary objective was to describe a product category structure for Australian holiday destinations. A qualitative research methodology was adopted in which a total of 20 semi-structured face-to-face interviews were conducted with residents of Sydney and Melbourne. The results of the research provide examples of domestic holiday travel within a framework based on benefits sought, relevant experiences, travel context, destination attributes and destination set.

by Richard Trembath

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Dec

Benchmarking Caravan and Tourist Park Operations

Categories: Land, Management, Oceania, Operations, Report, Survey, Visitors

Tags: Australia, benchmark, benchmarking, camper, caravan, EarthCheck, Management, NSW, operations, operator, Queensland, Questionnaire, Recreation, recreational vehicle, RV, Satisfaction, service quality, South Australia, sustainable tourism online, tourist park, Western Australia

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The objectives of the study were to provide the foundation for the development of an industry-led set of national benchmarks for operational management of caravan and tourist park sites; a set of national visitor service quality benchmarks; a set of national protocols for ongoing performance management; and a decentralised knowledge management process whereby the practices, protocols and benefits of the project will be dispersed throughout rural and regional Australia. The achievement of these objectives provides a basis for improving the quality of service provision to caravan and tourist park customers and the management performance of caravan and tourist park operations.

by Bruce Hayllar, Gary Crilley and Barry Bell

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Dec

Long Haul Flight Market: its future and implications for Australia over the next 20 years

Categories: Accessibility, Case Study, Infrastructure, Management, Monitoring & Evaluation, Oceania, Pacific, People and Places, Private Sector, Return, Transportation, Visitors

Tags: aircraft, Airport, alliances, consumers, focus groups, loyalty, mergers, risk

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This study was undertaken as a scoping study for future research into long haul flight issues and to complement the existing forecasting models and the scenario building that is currently underway with respect to Australia’s future tourism directions.

by Peter Murphy, Tracy Harrison-Hill, Lindsay Turner and Yan Zhang

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All posts in Visitors

Destination Salience: A model of consideration and choice for Australian holiday travel

Benchmarking Caravan and Tourist Park Operations

Long Haul Flight Market: its future and implications for Australia over the next 20 years