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In 2010, the Institute for Sustainable Futures (ISF) at the University of Technology, Sydney was commissioned to develop a set of Australian tourism Sustainability Performance Indicators (SPI) relevant at the national and destination levels. The project was managed by the National Tourism Alliance (NTA) and was directed by a National Steering Committee that represented the major stakeholder organisations in the industry, including the major peak industry bodies.  This report, which is the second of three final reports from the project, outlines the process undertaken to develop the indicator framework.

by Institute for Sustainable Futures

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Australian-Tourism-Sustainability-Performance-Indicators-Report-2_Preparing-the-Framework-1

 

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The study was undertaken to investigate the consideration and choice of Australian holiday destinations from a brand salience perspective. The primary objective was to describe a product category structure for Australian holiday destinations. A qualitative research methodology was adopted in which a total of 20 semi-structured face-to-face interviews were conducted with residents of Sydney and Melbourne. The results of the research provide examples of domestic holiday travel within a framework based on benefits sought, relevant experiences, travel context, destination attributes and destination set.

by Richard Trembath

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100021_TrembathB

 

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The objectives of the study were to provide the foundation for the development of an industry-led set of national benchmarks for operational management of caravan and tourist park sites; a set of national visitor service quality benchmarks; a set of national protocols for ongoing performance management; and a decentralised knowledge management process whereby the practices, protocols and benefits of the project will be dispersed throughout rural and regional Australia. The achievement of these objectives provides a basis for improving the quality of service provision to caravan and tourist park customers and the management performance of caravan and tourist park operations.

by Bruce Hayllar, Gary Crilley and Barry Bell

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hayllar cover 073

 

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This report comprises three main parts, the first defines the nature of strata titled tourism accommodation. The second provides an overview of the strata title legal provisions applying in each Australian state and territory. The third part identifies the parties involved in the strata titled tourism accommodation (STTA) sector and STTA complex management issues arising.

by Chris Guilding, Allan Ardill, Jan Warnken, Kelly Cassidy and Kimberley Everton-Moore

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Guilding_StrataTitled

 

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