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The principal aim of this exploratory study is to develop and test the initial stages of a framework to assess the sustainability of marine wildlife tourism operations in Western Australia. In particular, this study uses the available research as a guide to understanding ecological, environmental, operational and social impacts of marine wildlife tourism on both marine wildlife and humans and subsequently develops a wildlife-auditing framework.

by Kate Rodger, Amanda Smith, Claire Davis, David Newsome and Philip Patterson

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The objectives of the study were to provide the foundation for the development of an industry-led set of national benchmarks for operational management of caravan and tourist park sites; a set of national visitor service quality benchmarks; a set of national protocols for ongoing performance management; and a decentralised knowledge management process whereby the practices, protocols and benefits of the project will be dispersed throughout rural and regional Australia. The achievement of these objectives provides a basis for improving the quality of service provision to caravan and tourist park customers and the management performance of caravan and tourist park operations.

by Bruce Hayllar, Gary Crilley and Barry Bell

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