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All posts in Human Capital Development

This report documents a multi-perspective investigation into the training needs of the hospitality and tourism industry in Australia.

by Paul A Whitelaw, Paul Barron, Jeremy Buultjens, Grant Cairncross and Michael Davidson

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Training Needs of the Hospitality Industry

 

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From Davos to Copenhagen and Beyond: Advancing Tourism’s Response to Climate Change is a background paper on the UNWTO Davos Declaration and the actions following.

by UNWTO

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This project investigates the ways in which information from visitor information centers (VICs) is disseminated and presents the findings from three components of the study which examine the (a) the knowledge management within VICs; (b) visitor preferences in terms of the way in which information is disseminated and used; and (c) the types of VICs that exist and the level of technology used within them.

by Margaret Deery, Leo Jago, Nina Mistilis, John DAmbra, Fiona Richards and Dean Carson

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Visitor Information Centers: Best Practice in Information Dissemination

 

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