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MGM celebrating 10 years of dedication to sustainability

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Credit: MGM

To mark a decade of commitment to sustainability, MGM has released a compilation of achievements over the years, including updates to our employee, community, SME, culture and environment programs throughout 2017. We welcome you to explore more by clicking here.

Find out more about MGM and their monthly Sustainability Newsletter here.

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Credit: Travindy

The UNWTO and UNDP recently issued an analysis of country and company reports on sustainability initiatives in tourism. Their report shows where the most activity has occurred and where opportunities lie for the industry to address the SDGs. There is a lot to unpack in this report, but I want to hone in on one concept: the role of small to medium enterprises (SMEs).

“…the private sector – particularly small- and medium-sized enterprises (SMEs) which represent the bulk of the tourism sector – must be sensitized and given access to knowledge and capacity, including in new technologies that encourage investment in greener and more sustainable businesses…[SMEs] often lack awareness of how efforts and investment in sustainable business operations can also significantly boost competitiveness and profitability, while increasing customer and host community satisfaction” (p. 13).

Read the full article to find out more about reasons why many SMEs are not sustainable and possible solutions here.

By Aurora Dawn Reinke for Travindy.

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Downloads for the ILO C-BED-Based Tourism Tools in Thai will be available soon. 

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Downloads for the ILO C-BED-Based Tourism Tools in Tagalog will be available soon. 

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Downloads for the ILO C-BED-Based Tourism Tools in Malay will be available soon. 

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Download the following ILO C-BED-Based Tourism Tools from the Lao Toolkit

Destination Management Training Guide

Destination Management Good Practice Guide

Aspiring Entrepreneurs Training Guide

Handicraft Makers Training Guide

Handicraft Makers Good Practice Guide

Smallholder Farmers Training Guide

Market Vendors Training Guide

Market Vendors Good Practice Guide

Homestay Owners Training Guide

Homestay Owners Good Practice Guide

Guesthouse Owners Training Guide

Guesthouse Owners Good Practice Guide

Restaurant/Food Vendor Training Guide

Restaurant/Food Vendor Good Practice Guide

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This study found understanding the strategic value and design of collaborative linkages in tourism is likely to play a significant role in ensuring businesses’ competitiveness and supporting the sustainability of destinations. Its objectives were to determine the factors that hinder and/or foster collaboration between tourism and/or non-tourism businesses; identify the respondents’ perceptions of costs, benefits, risks, current barriers, and potential actions to encourage collaboration in and across regions. It then used the information to identify gaps, future opportunities and possible directions for collaboration in regional areas.

by Pascal Tremblay and Aggie Wegner

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Helping Tourism SMEs Plan and Implement Information and Communication Technology

Categories: Case Study, Management, Operations, Planning
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The focus of this study is the effect of ICT on Small to Medium Tourism Enterprises (SMTEs). This study developed and tested a web based ICT skills capability toolkit consisting of two modules. The first module consists of 37 lessons on Internet strategy, website design and optimisation based on material developed by the ATDW. The second module is a questionnaire that allows the ICT skills profile of a region to be assessed.

by Noel Scott,  Stephen Burgess, Ann Monday,  Paul O’Brien,  Rodolfo Baggio,  Carmine Sellitto, David Bank

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Helping Tourism SMEs Plan and Implement Information and Communication Technology

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This report examines the current issues relating to individuals intending to start-up a nature-based tour operation using public land. Specifically, the study focuses on the challenges these individuals face and the type of support required from the early stages to actual business establishment.

by Sue Bergin-Seers, John Breen, Elspeth Frew and Linda Roberts

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Examining the Critical Success Factors of Small Operators: Entry to the Nature-based Tourism Sector

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The recognition that small to medium tourism enterprises (SMTEs) are a vital part of the tourism sector emphasises the importance of ensuring that their communication, learning and information dissemination and acquisition practices are as efficient as possible. This is especially the case since SMTEs are often under-resourced and time poor. Currently, our understanding of these practices and their implications for improving information provision and utilisation in SMTEs is limited. This research starts to address this gap and further our understanding of the information, communication and training needs of this sector of the tourism industry.

by John Breen, Brian King and Elizabeth Walker

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Engaging Tourism Enterprises: How Operators Source Information for Business Improvement

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