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Cost Reduction


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Entrepreneurship

  • This Accelerator Is Helping A Social Purpose For Each Of The Sustainable Development Goals

    The Unreasonable Goals program is connecting 16 startups (that each work in the one of the areas of the SDGs) with governments and NGOs, to give them the support to scale their solutions. The Unreasonable Group, an accelerator for socially-minded startups, was founded on the idea that entrepreneurs can change the world. Its name comes from a famous George Bernard Shaw quote: more »
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  • Turning Landfills and Cleantech Facilities into a Tourist Attraction

    As the tourist industry is looking for new attractions, and with tourists’ growing awareness of environmental issues of tourists, new kind of attractions are popping up: landfills and cleantech facilities. A few places around the world have transformed former landfills into nature parks. The Hiriya Center for Environmental Education in Israel, for example, attracts domestic and international tourists as well more »
    Read more
  • Food Waste, What a Waste!

    Reducing food waste is becoming a key practice for sustainable tourism. Watch this short video about the problem of food waste: When food is wasted, other resources are wasted as well: water, energy, time, manpower, land, fertilizer, fuel and packaging, as well as money put into growing, preparing, storing, transporting, and cooking the food. A recent study in the UK calculated more »
    Read more
  • Wild Asia Responsible Tourism Awards – Finalists’ Case Studies

    In September 2015, Wild Asia revealed the winners of the ninth Wild Asia Responsible Tourism Awards at PATA Travel Mart in Bangalore, India. Winners of the awards represent leadership in commitment to benefiting their local communities and natural environment, whilst providing authentic and meaningful travel experiences for visitors from around the world. The Awards are based in the Global Sustainable Tourism Criteria, and all more »
    Read more
  • How Washing Machines Could Use a Lot Less Water

    Earlier this year, the Massachusetts Institute of Technology hosted the inaugural MIT Water Innovation Prize, inviting attendees from around the world to pitch their water-conservation device or business to a panel of judges for a chance to win grants totaling $30,000. April Wolfe Read more.
    Read more
  • Equipping Africa’s Next Generation for Jobs in the Hospitality Industry for Sustainable Growth

    The Africa continent is increasingly becoming a desired destination for millions of world-class travelers, who enjoy the white sandy beaches, wildlife safaris, and cultural tours in every region of Africa. Some 55.7 million international visitors traveled to Africa in 2013, according to the UN World Tourism Organization. Amini Kajunju Read more.
    Read more
  • How Solar Lanterns Are Giving Power to the People

    Prashant Mandal flips on a candy-bar-size LED light in the hut he shares with his wife and four children. Instantly hues of canary yellow and ocean blue—reflecting off the plastic tarps that serve as the family’s roof and walls—fill the cramped space where they sleep. Michael Edison Hayden Read more.
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  • World’s largest ocean cleanup operation one step closer to launch

      November 13 2015 – A crowdfunded 100km-long boom to clean up a vast expanse of plastic rubbish in the Pacific is one step closer to reality after successful tests of a scaled-down prototype in the Netherlands last week. Further trials off the Dutch and Japanese coasts are now slated to begin in the new year. Arthur Neslen Read more.
    Read more
  • The sustainable vegetables that thrive on a diet of fish poo

    November 10 2015 – Who needs soil when you have a fish tank? “Aquaponics” combines growing plants in water, or hydroponics, with fish cultivation, or aquaculture. It’s a symbiotic process that has its roots in Asian farming practices reaching back thousands of years. Brain Snyder Read more.
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  • A company has created a replacement for water bottles that you can actually eat

    http://www.businessinsider.com/ooho-edible-water-bottles-replace-plastic-skipping-rocks-lab-2015-10#ooid=tuaGk2eDr-q9yX4cbBrlT6tg9J3JW3us Skipping Rocks Lab has developed an edible, biodegradable water bottle that they hope will someday replace the plastic water bottle.
    Read more
  • TED Prize Goes to Archaeologist Who Combats Looting With Satellite Technology

    November 08 2015 – Her laptop brims with satellite images pitted with thousands of black dots, evidence of excavations across Egypt where looters have tunneled in search of mummies, jewelry and other valuables prized by collectors, advertised in auction catalogs and trafficked on eBay, a criminal global black market estimated in the billions of dollars. Ralph Blumenthal and Tom Mashberg Read more.
    Read more
  • Nohbo, Changing the World, One Ball at a Time

    Nohbo, a water soluble ball containing shampoo, conditioner, and body wash, is in the final stages of development and is anticipating a launch to major hotel chains. Founded by a Florida-based 16-year-old entrepreneur named Benjamin Stern, the Nohbo ball can help the hospitality industry significantly reduce the millions of plastic bottled amenities that fill landfills when not recycled. Steven William more »
    Read more
  • Organic Village Scheme Set for Expansion

      October 15 2015 – The government has pitched the idea of developing the organic village scheme in a move to strengthen local communities and farmers. The scheme, organised through a partnership with the Organic Agriculture Association of Thailand, will launch in five provinces: Chiang Mai, Surin, Lampang, Phetchabun and Nakhon Pathom. PHUSADEE ARUNMAS Read more.  
    Read more
  • JetBlue sprouts a potato farm at New York JFK

      October 8 2015 – Designed to promote New York agriculture and add a bit more green space to the airport, the 24,000-square-foot T5 farm is growing produce, herbs and the same blue potatoes used to make the Terra Blues potato chips JetBlue offers year-round as complimentary snacks to passengers during flights. Harriet Baskas Read more.  
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  • Book a Trip to Vietnam, Quadruple a Family’s Income

    October 6 2015 – Ly Man May is busy plucking a chicken. In the pot it goes, boiled whole, bones intact. In 20 minutes lunch will be served: rice, vegetables, chicken, and of course, homemade rice wine. For breakfast, however, May made pancakes to suit the Western palate. Esha Chhabra Read more.
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  • The Many Faces of Sustainable Tourism – My Week in Bali

      October 05 2015 – Do you know the difference between ecotourism, sustainable travel, responsible travel and volunteer vacationing? While there is a lot of overlap with each of these terms, they all have one common theme – that is to improve lives through travel and tourism. Sucheta Rawal Read more.
    Read more
  • Indigenous Tourism Businesses in Queensland: Criteria for Success: Towards the Development of a National Diagnostic Tool for Indigenous Tourism Businesses

    Little is known about the factors that contribute to the success and long-term viability of enterprises in Australia’s Indigenous tourism sector.  Given this, it was considered imperative to identify those underpinning factors that are associated with the success of Indigenous tourism enterprises. Utilising seven ‘successful’ case study businesses from Queensland, the research sought to explore the development, operation and management more »
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  • Innovation Capability and Entrepreneurial Orientation Dimensions for Australian Hotels: An Empirical Study

    This report describes the quantitative research that builds on the results of the first stage of this study described in the report ‘Innovation Capability and Entrepreneurial Orientation Dimensions for Australian Hotels’. The study aimed to identify and understand the capabilities hotels require in order to be able to implement innovation successfully across all aspects of their business. by Peter Balan more »
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  • Assisting Communities to Develop Heritage Tourism Opportunities

    Heritage managers are increasingly expected to use tourism as a source of revenue to maintain heritage properties. Many of these individuals and organisations have little or no skills in business/tourism planning or financial management. This report outlines approaches that can assist with the development of heritage tourism across a region including use of a thematic framework to link heritage places, more »
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  • The Consequences of Mandatory Corporate Sustainability Reporting

    This paper examines the effects of mandatory sustainability reporting on several measures of socially responsible management practices. Using data for 58 countries, it shows that after the adoption of mandatory sustainability reporting laws and regulations, the social responsibility of business leaders increases. by Ioannis Ioannou, London Business School & George Serafeim, Harvard Business School Download  
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  • Small and Medium Tourism Enterprises: The Identification of Good Practice

    The report is based on the analysis of the submissions of winners of 2001 State and Territory tourism awards. Interviews have also been conducted with the selected firms and the Executive Officers of some of the key  industry associations to help verify the findings of the study. by John Breen, Sue Bergin-Seers, Leo Jago and Jack Carlsen Download
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  • Guide to Corporate Ecosystem Evaluation: A Framework for Improving Corporate Decision-making

    Mainstreaming ecosystem considerations into business is becoming increasingly important in order to deal with the challenges of a resource-constrained world. This Guide to Corporate Ecosystem Valuation (CEV) is a valuable addition to the toolkit used by business today. It can be used in relation to business operations as well as to suppliers, customers and other stakeholders. by The World Business more »
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  • Environmentally Sustainable Practices of Victorian Tourism Enterprises

    This study considers current attitudes towards and adoption of environmentally sustainable practices of Victorian  tourism enterprises. Using a purposive sample of businesses in the Geelong Otway region, in-depth interviews were conducted. These interviews provided a wealth of information relating to perceived benefits and barriers to adopting environmentally sustainable practices. The findings demonstrate that, while many operators are aware of environmentally more »
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  • Public/Private Partnerships for Sustainable Tourism

    The objective of this report is to provide a framework for the sustainable development of the travel and tourism industry in the APEC region, through public/private partnerships, and to deliver a sustainability strategy for tourism destinations. by Terry De Lacy, Marion Battig, Stewart Moore and Steve Noakes Download  
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  • Engaging Tourism Enterprises: How Operators Source Information for Business Improvement

    The recognition that small to medium tourism enterprises (SMTEs) are a vital part of the tourism sector emphasises the importance of ensuring that their communication, learning and information dissemination and acquisition practices are as efficient as possible. This is especially the case since SMTEs are often under-resourced and time poor. Currently, our understanding of these practices and their implications for more »
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  • The Old and the New: Success factors in cultural heritage tourism enterprise management

    This booklet is an industry summary of the full report, Success Factors in Cultural Heritage Tourism Enterprise Management, containing references, methodology and detailed findings from the  project. The project has identified the critical factors for successfully balancing viable cultural heritage tourism (CHT) enterprises with heritage conservation goals. by STCRC Download
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  • Success Factors in Cultural Heritage Tourism Enterprise Management

    This project sought to identify critical factors for successfully balancing viable cultural heritage tourism (enterprise with heritage conservation goals. Information was gathered from site visits and interviews with operators and cultural heritage managers. The outcomes will be of interest to government agencies and heritage tourism operators in the public and private sector. by Jack Carlsen, Michael Hughes, Warwick Frost, Celmara more »
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Innovation

  • Digital Tourism: the journey starts long before you leave home

      Last month, the region of Navarre in Spain welcomed senior members of the travel and tourism sector from across the globe to the eighth International Congress on Rural Tourism. The conference brought thought leaders and specialists together to discuss and debate key themes including sustainability, digitalisation and technology, innovation in service offering and the value of partnerships. Over two more »
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  • PATA Celebrates Earth Day 2017 – Everyone can be a hero

    Since this year’s Earth Day falls on a weekend, PATA decided to celebrate a little early. For this year’s Earth Day, our Green Team invited Mr Poonyos Kumpolkunjana, founder of Paper Ranger a local Bangkok non-profit, to give our team a workshop, titled, “Everyone can be a hero.”   On Tuesday, 18 April, Mr. Kumpolkunjana came to the PATA Engagement Hub more »
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  • What Happens to Half-Used Hotel Soap?

      Ever wondered what happens to the half-used bars of soap you leave behind after overnight stays in hotels? In some cases, the soap gets recycled, thanks to a nonprofit named Clean the World. The organization, which is based in Orlando, Florida, works with hotel partners to collect used soaps and recycle them for distribution to those in need. Since more »
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  • Sustainable corporations perform better financially, report finds

    A report from CDP finds that S&P 500 companies with sustainability strategies are outperforming the other companies on the index. Photograph: Lucas Jackson/Reuters   Analysis of S&P 500 companies finds that corporations with sustainability strategies outperform others on the index A new report by nonprofit CDP, released Tuesday, provides some of the first evidence of a link between business leadership more »
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  • Why businesses should lead on climate action

    Courtesy of Ecova Corporations with a global view are taking seriously their role as leaders in climate action. With COP21 and COP22 serving as launch pads in the fight against climate change, corporations with a global view are taking seriously their role as leaders in climate action. Despite uncertainty here in the United States, businesses are forging ahead with plans more »
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  • This Machine Crushes Beer Bottles Into Sand For Beaches

    In case you didn’t know, apparently there is a shortage of sand in the world. Since sand is used in a variety of industries, ranging from construction where it is used in mortar, plaster, concrete, asphalt, as well as being used in the pharmaceutical industry, safe to say that it is a very important resource. This is why over in more »
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  • You can’t have lasting sustainability without social inclusion

    Tom Steyer and Van Jones talk about the importance of building coalitions when crafting sustainability solutions at VERGE 15. Solar panels that only the rich can afford. Urban bike-share programs that limit participation to those using credit cards. Pricey organic grocery stores for communities where many people rely on SNAP benefits. No matter how well-intentioned, if a solution isn’t appropriate for more »
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  • Turning Landfills and Cleantech Facilities into a Tourist Attraction

    As the tourist industry is looking for new attractions, and with tourists’ growing awareness of environmental issues of tourists, new kind of attractions are popping up: landfills and cleantech facilities. A few places around the world have transformed former landfills into nature parks. The Hiriya Center for Environmental Education in Israel, for example, attracts domestic and international tourists as well more »
    Read more
  • Jetwing Yala, Yala, Sri Lanka

    2015 PATA Grand Award– Environment The Success of Self-reliance Jetwing Yala, Yala, Sri Lanka Akin to a phoenix rising from the ashes – recovering after a decade from the devastating tsunami of 2004 – Jetwing brings a truly ‘at-one-with-nature’ concept to a more refined and elegant form with Jetwing Yala. Set within the immediate outskirts of the Yala National Park, Jetwing more »
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  • Central Hospitality International: Eco-friendly Holiday Tree competition 2015

    Central Hospitality International had their Sustainable event of Eco-friendly Holiday Tree competition 2015. We create much waste each year and it is important to reduce, reuse, and recycle. Especially during the holiday seasons are the events which always create a lot of waste per year. There are many things we can do to reduce the waste we create and be able more »
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  • Trash or Cash: How to Reduce Waste

    Waste disposal is expensive – for your pocket and for our planet, our only home. According to Green Hotelier’s “Waste Management,” a hotel guest generates about 1kg (2lb) of waste per night, more than half of it in paper, plastic and cardboard. In addition to negative environmental impact, minimizing the amount of waste a business produces is important because waste has rising more »
    Read more
  • The Blue Yonder, India

    Honourable Mention Culture and Heritage Tourism Provider The Blue Yonder was set up in 2004, to assist the work of Nila Foundation, that was working to preserve the rich heritage of River Nila (Bharatapuzha) region in Kerala. From this learning, we spread across many states in India, including Tamilnadu, Pondicherry, Rajasthan and many regions in the Himalayas through partnerships. Our focus has more »
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  • Langham Hotels’ Sustainable X’mas Trees 2015

    In the spirit of sustainability and re-cycling, the hotels under the Langham Hospitality Group have all come together and created their very own sustainable Christmas tree. Check them out!  
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  • Food Waste, What a Waste!

    Reducing food waste is becoming a key practice for sustainable tourism. Watch this short video about the problem of food waste: When food is wasted, other resources are wasted as well: water, energy, time, manpower, land, fertilizer, fuel and packaging, as well as money put into growing, preparing, storing, transporting, and cooking the food. A recent study in the UK calculated more »
    Read more
  • Wild Asia Responsible Tourism Awards – Finalists’ Case Studies

    In September 2015, Wild Asia revealed the winners of the ninth Wild Asia Responsible Tourism Awards at PATA Travel Mart in Bangalore, India. Winners of the awards represent leadership in commitment to benefiting their local communities and natural environment, whilst providing authentic and meaningful travel experiences for visitors from around the world. The Awards are based in the Global Sustainable Tourism Criteria, and all more »
    Read more
  • Fog Catchers Bring Water to Parched Villages

    When dense fog sweeps in from the Pacific Ocean, special nets on a hillside catch the moisture and provide precious water to the village of Bellavista, about 10 miles (16 kilometers) outside of Lima, Peru. With a few thousand dollars and some volunteer labor, a village can set up fog-collecting nets that gather hundreds of gallons of water a day—without a more »
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  • How Washing Machines Could Use a Lot Less Water

    Earlier this year, the Massachusetts Institute of Technology hosted the inaugural MIT Water Innovation Prize, inviting attendees from around the world to pitch their water-conservation device or business to a panel of judges for a chance to win grants totaling $30,000. April Wolfe Read more.
    Read more
  • The Quest to Build the World’s Most Sustainable Town in the Middle of the Panamanian Jungle

    It’s 10 am on a Tuesday in the Tres Brazos jungle, a jagged two-hour trek outside Panama City, where a handful of American twentysomethings have been awake and working since sunrise. Aaron Prairie leads a group of biology students on a nature hike, using a machete to hack his way through an overgrown trail. Max Cooper cuts long strips of more »
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  • Equipping Africa’s Next Generation for Jobs in the Hospitality Industry for Sustainable Growth

    The Africa continent is increasingly becoming a desired destination for millions of world-class travelers, who enjoy the white sandy beaches, wildlife safaris, and cultural tours in every region of Africa. Some 55.7 million international visitors traveled to Africa in 2013, according to the UN World Tourism Organization. Amini Kajunju Read more.
    Read more
  • World’s largest ocean cleanup operation one step closer to launch

      November 13 2015 – A crowdfunded 100km-long boom to clean up a vast expanse of plastic rubbish in the Pacific is one step closer to reality after successful tests of a scaled-down prototype in the Netherlands last week. Further trials off the Dutch and Japanese coasts are now slated to begin in the new year. Arthur Neslen Read more.
    Read more
  • 3 Radical Ideas To Totally Disrupt Air Travel

      September 29, 2015 – If a flight attendant told me that I couldn’t bring my roller bag onto the plane, I might throw a fit. But when the same idea comes from Teague—the preeminent air travel design studio that’s designed the interiors of Boeing planes since 1946—I’ll hear them out. Mark Wilson Read more.
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  • St. Kitts resort launches first fully organic, edible golf course

    Imagine a golf course with acres of an unproductive turfgrass monoculture traded for fertile farmlands yielding fruits and vegetables, a course that is fully organic, where hundreds of grazing sheep help the lawnmowers and where water recycled though wetlands is reused for irrigation. In December 2015, Belle Mont Farm on Kittitian Hill, a new sustainable luxury destination on the island more »
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  • A company has created a replacement for water bottles that you can actually eat

    http://www.businessinsider.com/ooho-edible-water-bottles-replace-plastic-skipping-rocks-lab-2015-10#ooid=tuaGk2eDr-q9yX4cbBrlT6tg9J3JW3us Skipping Rocks Lab has developed an edible, biodegradable water bottle that they hope will someday replace the plastic water bottle.
    Read more
  • TED Prize Goes to Archaeologist Who Combats Looting With Satellite Technology

    November 08 2015 – Her laptop brims with satellite images pitted with thousands of black dots, evidence of excavations across Egypt where looters have tunneled in search of mummies, jewelry and other valuables prized by collectors, advertised in auction catalogs and trafficked on eBay, a criminal global black market estimated in the billions of dollars. Ralph Blumenthal and Tom Mashberg Read more.
    Read more
  • Donate your worn shoes, and take the next step

    October 30 2015 – STA Travel Australia is working with charitable organisation, Soles4Souls Australia to raise awareness of the struggles facing disadvantaged men, women and children both locally and abroad, and encourage people to donate their kicks for a cause. Tara Sena-Becker Read more.
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  • Learn to identify animal traces with this app

    October 29 2015 – iTrack Wildlife is a mobile application to identify animal traces (concretely mammals), printed in the soil through their silhouettes and numerous photographs. Greenapps Read more.
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  • Is Nepal now ready for tourists? Interview with Raj Gyawali, Nepal Now

    October 21 2015 – Following the earthquake that struck Nepal earlier this year, many in the country’s tourism industry, supported by friends and colleagues from around the world, began to collaborate on ideas and solutions for how to get its tourism industry back on its feet as quickly as possible. Jeremy Smith Read more.  
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  • Nohbo, Changing the World, One Ball at a Time

    Nohbo, a water soluble ball containing shampoo, conditioner, and body wash, is in the final stages of development and is anticipating a launch to major hotel chains. Founded by a Florida-based 16-year-old entrepreneur named Benjamin Stern, the Nohbo ball can help the hospitality industry significantly reduce the millions of plastic bottled amenities that fill landfills when not recycled. Steven William more »
    Read more
  • Hotels offer hope to survivors of human trafficking

    October 13 2015 – The film ‘Giving Hope to Survivors of Human Trafficking – a short film by YCI’ tells the stories of survivors who are graduating from a six month training programme in hotels around the world, and are embarking on new careers and more promising futures. Siobhan O’Neill Read more.
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  • Organic Village Scheme Set for Expansion

      October 15 2015 – The government has pitched the idea of developing the organic village scheme in a move to strengthen local communities and farmers. The scheme, organised through a partnership with the Organic Agriculture Association of Thailand, will launch in five provinces: Chiang Mai, Surin, Lampang, Phetchabun and Nakhon Pathom. PHUSADEE ARUNMAS Read more.  
    Read more
  • JetBlue sprouts a potato farm at New York JFK

      October 8 2015 – Designed to promote New York agriculture and add a bit more green space to the airport, the 24,000-square-foot T5 farm is growing produce, herbs and the same blue potatoes used to make the Terra Blues potato chips JetBlue offers year-round as complimentary snacks to passengers during flights. Harriet Baskas Read more.  
    Share
    Read more
  • The Many Faces of Sustainable Tourism – My Week in Bali

      October 05 2015 – Do you know the difference between ecotourism, sustainable travel, responsible travel and volunteer vacationing? While there is a lot of overlap with each of these terms, they all have one common theme – that is to improve lives through travel and tourism. Sucheta Rawal Read more.
    Read more
  • Inspiring ways tourism is helping refugees, and how it could do more

    September 23 2015 – If you only read some of the more reactionary publications around, you might be mistaken for thinking that tourism’s response to the growing refugee crisis was mostly anger at having holidays spoiled. “Holidaymaker misery” ran one headline. “British tourists complain that impoverished boat migrants are making holidays ‘awkward’ in Kos” announced another. Jeremy Smith Read more.
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  • Lapland Vuollerim Welcomes You

    Any organisation that offers guests three courses for dinner served at three different local homes deserves a place on the innovative hit list. Since 2008, this community organisation has devised 50 genuine Lappish life experiences, where guests interact with local people. Becoming a company in 2010, it reinvests a hundred per cent into the local economy. With exemplary stakeholder cooperation, more »
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  • Ibis Making Plans in Green Ink with Eco-Pen

    After they became the first hotel in Singapore to implement PLANET 21, the ibis Singapore on Bencoolen began looking for creative ways to lower their impact on the environment. PLANET 21 is the sustainable development programme of global hotel operator Accor. With PLANET 21, the hotel – along with more than 3,500 Accor hotels worldwide – has made a commitment more »
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  • ECO-PAGES and Eco Champions

    Honk Kong benefits from ECO-PAGES ECO-PAGES is an environmental database including contacts for equipment and services in pollution prevention and control eco-products, green funds, green groups, environmental-related government departments, certification bodies, ISO 14001-certified companies, environmental event’s organisers and companies committed to protect the environment all over the world. The recently launched ECO-PAGEs 2004 is the first bilingual edition, listing environmental more »
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  • Environmental Awareness and Training

    Why is environmental awareness and training important? Successful businesses need to be efficient, well-managed, customer-focused, offer quality products and services and provide value for money. Within this framework they also have to fulfil the expectations of their stakeholders, which includes demonstrating their commitment to the environment. A company can have the most ambitious environmental policy, but unless staff understand the more »
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  • Green IT

    Why the need for Green IT? We’re all familiar with the need to be sustainable in the way we work and operate our businesses. Reducing energy, emissions and waste are concepts that have been around for many years, but one area that is often overlooked is information technology (IT). With the world becoming ever more reliant on IT, from computers more »
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  • Tourist Information Voice System (TIVS) User Manual 2.0: Installation and Data Entry for Bus Tour Version

    The Tourist Information Voice System (TIVS) is a location aware and feature triggered commentary system for tour vehicles, boats, buses, pedestrians etc. TIVS uses Geographic Information System (GIS), Global Positioning System (GPS) and wireless technology in order to support the traveller in the on-tour phase of their activity. This application allows tourism organisations and small and medium sized tourist enterprises  more »
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  • Tourist Information Voice System (TIVS): A Location Aware and Feature Triggered Commentary System for Tour Groups

    Location Based Services (LBS) are systems which utilise the location of a mobile device, in order to collect or deliver information. They allow for the delivery of location and time specific, personalised, value added services to users on the move. These services include: fleet tracking, concierge services, routing and navigation, emergency services and tour guides. Such services are revolutionising the more »
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  • Leading-Edge Developments in Tourism ICT and Related Underlying Technologies

    This report documents the outcomes of the scoping study conducted on the leading-edge developments in tourism information and communication technologies (ICT) systems and related underlying technologies. The study focused on the three key areas: web-based intelligent systems (WISEs), location-based systems (LBSs) and usability engineering (UE). It provides an overview of the current status of research in tourism ICT systems, and more »
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  • Innovation Capability and Entrepreneurial Orientation Dimensions for Australian Hotels: An Empirical Study

    This report describes the quantitative research that builds on the results of the first stage of this study described in the report ‘Innovation Capability and Entrepreneurial Orientation Dimensions for Australian Hotels’. The study aimed to identify and understand the capabilities hotels require in order to be able to implement innovation successfully across all aspects of their business. by Peter Balan more »
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  • Global Tourism and Travel Distribution: Changes, Impacts and Opportunity for Australian Tourism

    This study examines distribution changes in global distribution using a range methods and approaches. Firstly  distribution structure in tourism is discussed as well as the participants in the tourism network and distribution  channel, new participants, changes in technology, likely future trends and impacts of these changes. The future form  of distribution is likely to be based on a customer centric more »
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  • Business Ready: Alto Hotel on Bourke, Melbourne

    The Alto Hotel on Bourke’s philosophy is to look after the environment by carefully monitoring the impacts of its energy consumption, while identifying ways to be more efficient and resource smart. This Case Study shows how management encourages the participation of all staff in finding innovative solutions. ATEC, EC3 Global Download
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  • Regional Tourism Cases: Innovation in Regional Tourism

    The purpose of this book is to bring together a range of research cases focusing on regional tourism destinations in Australia and New Zealand. The key objective is to explore the structures and processes used by regional destinations to foster innovation. The eleven case studies represent many different types of destinations and many different forms of tourism. by Dean Carson more »
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  • Waste Management: Plug Flow Type Biogas Unit Construction

    Produced by Hasanthi Kahandawala of Practical Action South Asia, this highly informative document outlines, step by step with images, construction of Plug Flow Type Biogas Units (PFTBU).    The unit has been designed specifically to deal with solid organic waste that is generally not fed into more conventional biogas units that exist in Sri Lanka. Practical Action, South Asia is testing more »
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Investment

  • Stay healthy at work

      Climate change is considered by many to be the biggest global health threat a concern that is driving people to greener behaviour and consumption. Those concerns drive people to go for greener and environmental friendly products but health starts with everyone within.   Companies should tackle this issue and ensure the support of happy and healthy employees, not only more »
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  • Forget ‘developing’ poor countries, it’s time to ‘de-develop’ rich countries

      This week, heads of state are gathering in New York to sign the UN’s new sustainable development goals (SDGs). The main objective is to eradicate poverty by 2030. Beyoncé, One Direction and Malala are on board. It’s set to be a monumental international celebration. Given all the fanfare, one might think the SDGs are about to offer a fresh more »
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  • Sustainable corporations perform better financially, report finds

    A report from CDP finds that S&P 500 companies with sustainability strategies are outperforming the other companies on the index. Photograph: Lucas Jackson/Reuters   Analysis of S&P 500 companies finds that corporations with sustainability strategies outperform others on the index A new report by nonprofit CDP, released Tuesday, provides some of the first evidence of a link between business leadership more »
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  • The UN has declared war on ocean plastic pollution

    The Clean Seas campaign was launched last week, aimed at eliminating major sources of marine plastic and changing shopping habits. The United Nations has declared war on plastic. In an unexpected announcement that emerged from the Economist World Ocean Summit in Bali last week, the UN officially launched its ‘Clean Seas’ campaign. The goal is to eliminate major sources of more »
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  • Jetwing Yala, Yala, Sri Lanka

    2015 PATA Grand Award– Environment The Success of Self-reliance Jetwing Yala, Yala, Sri Lanka Akin to a phoenix rising from the ashes – recovering after a decade from the devastating tsunami of 2004 – Jetwing brings a truly ‘at-one-with-nature’ concept to a more refined and elegant form with Jetwing Yala. Set within the immediate outskirts of the Yala National Park, Jetwing more »
    Share
    Read more
  • Trash or Cash: How to Reduce Waste

    Waste disposal is expensive – for your pocket and for our planet, our only home. According to Green Hotelier’s “Waste Management,” a hotel guest generates about 1kg (2lb) of waste per night, more than half of it in paper, plastic and cardboard. In addition to negative environmental impact, minimizing the amount of waste a business produces is important because waste has rising more »
    Read more
  • Food Waste, What a Waste!

    Reducing food waste is becoming a key practice for sustainable tourism. Watch this short video about the problem of food waste: When food is wasted, other resources are wasted as well: water, energy, time, manpower, land, fertilizer, fuel and packaging, as well as money put into growing, preparing, storing, transporting, and cooking the food. A recent study in the UK calculated more »
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  • Discover Germany – Sustainable Tourism

    More and more travelers are heading for cities that promote environmentally friendly transport, renewable energy, and restaurants that serve food from sustainable sources. We take you to Hamburg, Neumarkt, and Freiburg. DW Read more.
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  • Equipping Africa’s Next Generation for Jobs in the Hospitality Industry for Sustainable Growth

    The Africa continent is increasingly becoming a desired destination for millions of world-class travelers, who enjoy the white sandy beaches, wildlife safaris, and cultural tours in every region of Africa. Some 55.7 million international visitors traveled to Africa in 2013, according to the UN World Tourism Organization. Amini Kajunju Read more.
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  • World’s largest ocean cleanup operation one step closer to launch

      November 13 2015 – A crowdfunded 100km-long boom to clean up a vast expanse of plastic rubbish in the Pacific is one step closer to reality after successful tests of a scaled-down prototype in the Netherlands last week. Further trials off the Dutch and Japanese coasts are now slated to begin in the new year. Arthur Neslen Read more.
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  • The sustainable vegetables that thrive on a diet of fish poo

    November 10 2015 – Who needs soil when you have a fish tank? “Aquaponics” combines growing plants in water, or hydroponics, with fish cultivation, or aquaculture. It’s a symbiotic process that has its roots in Asian farming practices reaching back thousands of years. Brain Snyder Read more.
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  • St. Kitts resort launches first fully organic, edible golf course

    Imagine a golf course with acres of an unproductive turfgrass monoculture traded for fertile farmlands yielding fruits and vegetables, a course that is fully organic, where hundreds of grazing sheep help the lawnmowers and where water recycled though wetlands is reused for irrigation. In December 2015, Belle Mont Farm on Kittitian Hill, a new sustainable luxury destination on the island more »
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  • Get Your Boots On: The Spectacular Transcaucasian Trail is Open!

      November 05 2015 – The incomparable Transcaucasian Trail, a hiking route across the Caucasus Mountains from the Black Sea to the Caspian, was launched on Responsible Travel Day of the World Travel Market. Katie Ruth Davies Read more.
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  • Bali protest against tourism reclamation plan turns to song to get message out

      November 02 2015 – The Indonesian government wants to reclaim land in Benoa Bay to develop international tourism. Locals say it will destroy their villages and way of life, forcing fishermen to give up their livelihoods and instead become souvenir sellers. Jeremy Smith Read more.
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  • Is Sustainable Comfort the Future of Ecotourism?

      November 2015 – Discover the national park hotel that’s powered by cinnamon wood. Hiran Cooray, chairman of Jetwing Hotels, shares the initiatives that set standards for sustainable comfort and helped put Sri Lanka on a level playing field in the tourism industry. PATA Conversations Read more.
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  • Patagonia’s controversial new national park

    November 02 2015 – “Pain?” asks Jorge Molina, my hiking guide. Yes, there is a little pain, but it’s too late for cold feet. Or, more accurately, it’s too late not to get cold feet, because we’re already shin-deep in a swift icy river. Graeme Greene Read more.
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  • Is Nepal now ready for tourists? Interview with Raj Gyawali, Nepal Now

    October 21 2015 – Following the earthquake that struck Nepal earlier this year, many in the country’s tourism industry, supported by friends and colleagues from around the world, began to collaborate on ideas and solutions for how to get its tourism industry back on its feet as quickly as possible. Jeremy Smith Read more.  
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  • Would you visit a country where you have to pay $340 a day?

    October 19 2015 – Tourists have long rhapsodised over this Himalayan kingdom, wedged north of India and south of China. Although there is no numerical limit to entry of tourists, the government wants the number to remain under strict control, hence Bhutan’s leaders focus on what they call ‘high value, low volume’ tourism. Leah McLennan Read more.
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  • Hotels offer hope to survivors of human trafficking

    October 13 2015 – The film ‘Giving Hope to Survivors of Human Trafficking – a short film by YCI’ tells the stories of survivors who are graduating from a six month training programme in hotels around the world, and are embarking on new careers and more promising futures. Siobhan O’Neill Read more.
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  • The rebirth of Mozambique’s natural treasure

      October 07 2015 – In 1962, six-year-old Vasco Galante was treated to his first cinema trip – to see Charlton Heston in the Hollywood epic, The Ten Commandments. But despite the blockbuster’s eye-popping sequences, the images that most impressed young Vasco came from a short advert shown before the film, which showcased the elephants, lions and buffalo in the verdant more »
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  • Book a Trip to Vietnam, Quadruple a Family’s Income

    October 6 2015 – Ly Man May is busy plucking a chicken. In the pot it goes, boiled whole, bones intact. In 20 minutes lunch will be served: rice, vegetables, chicken, and of course, homemade rice wine. For breakfast, however, May made pancakes to suit the Western palate. Esha Chhabra Read more.
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  • Siemens Tells Us about How Luxury and Integrated Technology Go Hand In Hand

    Hoteliers throughout the world are facing the need to reconcile short-term investments in infrastructure and new technologies with the long-term business goals of profitability, sustainability and investor value creation. India is emerging as one of the leading travel destinations, with the World Travel Organization forecasting increases in tourism year on year of almost 9 percent, with some 25 million tourists more »
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  • Tourism Satellite Accounts 2007-08: Summary Spreadsheets

    The Tourism Satellite Accounts 2007-08 Summary Spreadsheets provide each of Australia’s states and territories with comprehensive data on the economic impacts of visitor expenditure on their economies. The research has been undertaken by STCRC to help inform policy and planning initiatives for the three tiers of government and provide data for tourism industry representative bodies and tourism operators to support more »
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  • Estimating Demand for a Special Event and the Events Contribution to a Regional Economy

    This project was aimed at finding out the relationship between the demand for a special event and the schedule of entrance fees for the event. Two special events, part of a wider event, the Hobart Summer Festival, were examined: Taste of Tasmania and the Australian Wooden Boat Festival. by John Madden, Nic Groenwold, Prem Thapa Download
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  • Australian Tourism Marketing Expenditure Elasticity Estimates

    The objective of this study was to quantify the effects of marketing expenditure by the Australian Tourist Commission, integrated into Tourism Australia (TA) from 1 July 1994. Co-integration analysis and dynamic  modelling approach are used to estimate the elasticity of income, price, price of substitute, cost of travel and marketing expenditure for Australia’s four major tourism markets: USA, Japan, UK more »
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  • ACT Attractions: Direct Visitor Expenditure and Visitation Patterns Study

    This study sought to gain further understanding on two aspects of the attractions sector and had two aims. Firstly, to examine the economic impact of Australian Capital Territory (ACT) attractions through analysing direct tourist expenditure attributable to the attractions as well as the expenditure by the attractions themselves within the ACT economy. Secondly it aimed to explore the visitation patterns more »
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  • Tourism Investment in Australia: a scoping study

    This is a scoping study aimed at identifying contemporary issues for, and barriers and impediments to, tourism investment in Australia. by Sally Driml, Jacqui Robinson, Aaron Tkaczynski, Larry Dwyer Download
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  • Disclosing Climate Risks & Opportunities in Sec Filings: A Guide for Corporate Executives, Attorneys & Directors

    This report aims to help companies review and improve their disclosure. It provides clear guidance for firms on how to assess and disclose climate risks and opportunities, as well as concrete examples of what investors view as quality disclosure. by Jim Coburn, Sean H. Donahue, Suriya Jayanti (CERES) Download
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  • The Consequences of Mandatory Corporate Sustainability Reporting

    This paper examines the effects of mandatory sustainability reporting on several measures of socially responsible management practices. Using data for 58 countries, it shows that after the adoption of mandatory sustainability reporting laws and regulations, the social responsibility of business leaders increases. by Ioannis Ioannou, London Business School & George Serafeim, Harvard Business School Download  
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  • Managing Sustainable Global Supply Chains

    As supply chains become more global and involve more players, it is increasingly important to manage new risks and leverage new opportunities. This report systematically reviews the body of knowledge on sustainable supply chains in an international context. by Network for Business Sustainability Download
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  • Guide to Corporate Ecosystem Evaluation: A Framework for Improving Corporate Decision-making

    Mainstreaming ecosystem considerations into business is becoming increasingly important in order to deal with the challenges of a resource-constrained world. This Guide to Corporate Ecosystem Valuation (CEV) is a valuable addition to the toolkit used by business today. It can be used in relation to business operations as well as to suppliers, customers and other stakeholders. by The World Business more »
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  • Environmentally Sustainable Practices of Victorian Tourism Enterprises

    This study considers current attitudes towards and adoption of environmentally sustainable practices of Victorian  tourism enterprises. Using a purposive sample of businesses in the Geelong Otway region, in-depth interviews were conducted. These interviews provided a wealth of information relating to perceived benefits and barriers to adopting environmentally sustainable practices. The findings demonstrate that, while many operators are aware of environmentally more »
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  • Environmental Tourism Awards – Encouraging Best Practice Environmental Management?

    The aim of this study was to evaluate a range of environmental and sustainable tourism awards available to the Australian tourism industry from the perspective of 1999 and 2000 award applicants. by Jasmine Foxlee Download
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  • Communities as Regional Destinations: A Development Potential Index

    This report presents the findings of an investigation into the ability of regional destinations to attract visitors into  the Australian countryside. The main objectives of the research were to: Examine how tourists can be dispersed throughout regional Australia Investigate the relevance of five selected theories to regional tourism development from the point of view of local decision-making Assist in local more »
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  • Tourism and the Competition for Discretionary Expenditure

    Tourists do not make travel decisions in a vacuum. The decision to spend money on tourism occurs in the context of the other potential uses of discretionary resources and their corresponding values or utilities. This study has therefore researched the conjoint decision of allocating and spending discretionary resources through the conduct of a choice experiment so that the trade-offs involved more »
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  • Indigenous Tourism Involvement in Queensland

    The aim of this research is to examine mainstream and Indigenous tourism operators and key industry stakeholders’ ideas, attitudes and experiences of Indigenous involvement in the tourism industry. In addition, the research was used to gauge perceived opportunities for further Indigenous tourism development. by Noah Nielsen, Jeremy Buultjens and Deborah Gale Download  
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  • Business Ready: Reducing Carbon Emissions

    Concern over the potential negative impacts of greenhouse gas (GHG) emissions has led to the Australian Federal Government to implement a Clean Energy Future Plan than encompasses a carbon pricing scheme. by ATEC, EC3 Global Download
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  • Business Ready: Impact of the Carbon Economy on SMEs

    Concern over the potential negative impacts of greenhouse gas (GHG) emissions has led to the Australian Federal Government to implement a Clean Energy Future Plan than encompasses a carbon pricing scheme.  This fact sheet helps businesses recognise the impacts of this carbon pricing scheme on their business and how they can implement the relevant changes to save them in the more »
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  • Business Ready Fact Sheet 06: Efficient Refrigeration

    In businesses with high cooling requirements, such as bars and restaurants, refrigeration systems are significant consumers of energy. This fact sheet outlines how energy consumption can be reduced through simple behavioural changes or by replacing equipment, or parts thereof, for more modern versions. by ATEC, EC3 Global Download
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  • Business Ready Fact Sheet 05: Energy Efficient Procurement

    Products purchased and consumed by businesses can have significant impacts that are important to consider during energy efficient procurement. This factsheet aims to provide some guidance on how to adequately assess and compare potential products. by ATEC, EC3 Global Download  
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  • Business Ready Fact Sheet 04: Efficient Water Heating

    This fact sheet explains how different water heating systems operate and provides information on how to select a suitable system, maintain it, and ensure it operates efficiently. It also highlights opportunities to save energy by reducing hot water consumption. by ATEC, EC3 Global Download
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  • Business Ready Fact Sheet 03: Efficient Air Conditioning

    For some tourism sectors such as hotels, air conditioning can contribute up to 50% of their overall energy use. This Fact Sheet looks at a number of factors including how to choose the correct unit or system for your operating conditions, how to detect faults, and how to increase energy efficiency. by ATEC, EC3 Global Download
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  • Business Ready Fact Sheet 02: Efficient Lighting

    Improving lighting efficiency can be one of the most simple and cost effective strategies for tourism operations to reduce energy consumption.  This Fact Sheet provides useful information on different types of lighting and tips on how to balance functionality, cost and environmental considerations. by ATEC, EC3 Global Download
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  • Business Ready Fact Sheet 01: Navigating An Energy Constrained Economy

    For many businesses, increased energy costs will represent an opportunity to improve how you operate. Recognising the potential impacts of an energy-constrained economy and implementing energy efficiency measures can help save your business money in the long-term. by ATEC, EC3 Global Download
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  • Business Ready Case Study 10: Rose Gums Wilderness Retreat

    This Case Study illustrates how the owners of Rose Gums Wilderness Retreat actively engage their guests in their passion for energy efficiency through education, and how they have implemented various initiatives resulting in significant energy cost savings. by ATEC, EC3 Global Download
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  • Business Ready Case Study 09: Hidden Valley Cabins

    This Case Study shows how the owners of Hidden Valley Cabins decided that it was best for the business and the environment to look at energy efficient initiatives. by ATEC, EC3 Global Download
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  • Business Ready Case Study 08: The Ship Inn

    The Ship Inn Gastro Pub is proud to have a strong commitment to efficiency and has successfully achieved many of its targets through the Queensland Government’s EcoBiz program. by ATEC, EC3 Global Download
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  • Business Ready Case Study 07: The Manly Hotel

    The Manly Hotel joined the Queensland Government’s EcoBiz program in 2005 with the aim of improving their environmental performance and reducing their demand for energy and has implemented an approach to improve energy efficiency. by ATEC, EC3 Global Download
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  • Business Ready Case Study 05: Lady Elliot Island Eco Resort

    Lady Elliot Island is located at the southern tip of the Great Barrier Reef. The Lady Elliot Island Eco Resort is one of 3 island resorts on the Great Barrier Reef and is located within the highest possible protection zone of the Marine Park.     Established in 1984 using prefabricated buildings, the eco resort has undergone a series of more »
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  • Business Ready Case Study 04: Glebe Point YHA

    Glebe Point YHA near Sydney Australia is a youth hostel popular among international visitors and the working holiday makers. This Case Study looks at the challenges faced and initiatives undertaken to minimise energy usage. by ATEC, EC3 Global Download
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  • Business Ready Case Study 03: Fishes At the Point

    Fishes at the Point is located on the doorstep of the famous North Gorge Walk on North Stradbroke Island. This Case Study looks at the energy efficiency initiatives that have been put into place to ensure the longevity of the business and North Stradbroke Island. by ATEC, EC3 Global Download  
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Supply Chain

  • Sustainable corporations perform better financially, report finds

    A report from CDP finds that S&P 500 companies with sustainability strategies are outperforming the other companies on the index. Photograph: Lucas Jackson/Reuters   Analysis of S&P 500 companies finds that corporations with sustainability strategies outperform others on the index A new report by nonprofit CDP, released Tuesday, provides some of the first evidence of a link between business leadership more »
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  • Jetwing Yala, Yala, Sri Lanka

    2015 PATA Grand Award– Environment The Success of Self-reliance Jetwing Yala, Yala, Sri Lanka Akin to a phoenix rising from the ashes – recovering after a decade from the devastating tsunami of 2004 – Jetwing brings a truly ‘at-one-with-nature’ concept to a more refined and elegant form with Jetwing Yala. Set within the immediate outskirts of the Yala National Park, Jetwing more »
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  • Trash or Cash: How to Reduce Waste

    Waste disposal is expensive – for your pocket and for our planet, our only home. According to Green Hotelier’s “Waste Management,” a hotel guest generates about 1kg (2lb) of waste per night, more than half of it in paper, plastic and cardboard. In addition to negative environmental impact, minimizing the amount of waste a business produces is important because waste has rising more »
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  • Food Excess: the Neglected Issue in the Hospitality Industry

    The problem is so seriously ignored that it’s not included in the criteria for the most advanced green hotel certification schemes. And it can cause tremendous damage to a hotel’s income statement. Too often considered as a necessary evil by hoteliers, food waste is the elephant in the room that the vast majority of operators still try hard to ignore. more »
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  • The Blue Yonder, India

    Honourable Mention Culture and Heritage Tourism Provider The Blue Yonder was set up in 2004, to assist the work of Nila Foundation, that was working to preserve the rich heritage of River Nila (Bharatapuzha) region in Kerala. From this learning, we spread across many states in India, including Tamilnadu, Pondicherry, Rajasthan and many regions in the Himalayas through partnerships. Our focus has more »
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  • CBT Vietnam, Vietnam/Canada

    Honourable Mention Community Based Tourism Initiative The Northern Vietnam Community Based Tourism project is a collaboration of several organizations that make up the overall initiative. It is led by the School of Tourism at Capilano University in association with Hanoi Open University, and the ethnic hill tribe communities of Taphin, TaVan, and Lao Chai in the trekking region of Sapa. The more »
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  • Ban Rai Gong King Community-Based Tourism Club, Thailand

    Honourable Mention Community Based Tourism Initiative Ban Rai Gong King Village is a small community in Chiangmai Province, a popular tourist destination in the northern part of Thailand. The community is situated next to Chiangmai Night Safari, so the main occupation of the villagers are vegetable plantation to sell as animal food in the zoo. During the economic crisis in the year more »
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  • Bojo Aloguinsan Ecotourism Association, Philippines

    Best Community Based Tourism Initiative Bojo Aloguinsan Ecotourism Association (BAETAS) was formally registered with the Department of Labor and Employment in October 2009, and with the Bureau of Internal Revenue the following year. The project was initiated by the local government of the municipality of Aloguinsan, a town located 73 kilometers midwest of Cebu City on the island of Cebu more »
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  • Food Waste, What a Waste!

    Reducing food waste is becoming a key practice for sustainable tourism. Watch this short video about the problem of food waste: When food is wasted, other resources are wasted as well: water, energy, time, manpower, land, fertilizer, fuel and packaging, as well as money put into growing, preparing, storing, transporting, and cooking the food. A recent study in the UK calculated more »
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  • Wild Asia Responsible Tourism Awards – Finalists’ Case Studies

    In September 2015, Wild Asia revealed the winners of the ninth Wild Asia Responsible Tourism Awards at PATA Travel Mart in Bangalore, India. Winners of the awards represent leadership in commitment to benefiting their local communities and natural environment, whilst providing authentic and meaningful travel experiences for visitors from around the world. The Awards are based in the Global Sustainable Tourism Criteria, and all more »
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  • Equipping Africa’s Next Generation for Jobs in the Hospitality Industry for Sustainable Growth

    The Africa continent is increasingly becoming a desired destination for millions of world-class travelers, who enjoy the white sandy beaches, wildlife safaris, and cultural tours in every region of Africa. Some 55.7 million international visitors traveled to Africa in 2013, according to the UN World Tourism Organization. Amini Kajunju Read more.
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  • The sustainable vegetables that thrive on a diet of fish poo

    November 10 2015 – Who needs soil when you have a fish tank? “Aquaponics” combines growing plants in water, or hydroponics, with fish cultivation, or aquaculture. It’s a symbiotic process that has its roots in Asian farming practices reaching back thousands of years. Brain Snyder Read more.
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  • Air New Zealand

    Air New Zealand has embarked on significant environmental management programmes that involve all areas of their operations, including airline engineering, marketing, staff, suppliers, customers, tourists and external partners. Over the past eight years, Air New Zealand has achieved a 15% reduction in carbon emissions during a period when their business was growing. Download
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  • TUI Travel

    Its status as an industry leader in unquestionable, and when it comes to sustainability TUI Travel certainly means business. As a group, it has shown exemplary sustainable tourism practices, and its latest development, the Sustainable Holidays Plan, is no exception. To date, 1200 of its suppliers are working towards sustainability certifications. In partnership with The Travel Foundation, it launched the more »
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  • 25 Years of Sustainability in India with ITC Hotels

    ITC Hotels in India have been practicing sustainability since 1988. Green Hotelier caught up with Niranjan Khatri, General Manager WelcomEnviron Initiatives, ITC Hotels to discover more about their long history of green initiatives. ITC Hotels in India is a bit of a pioneer when it comes to sustainability. What has influenced this? How has it come about? ITC hotels took more »
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  • Talking Point: India and the Cotton Supply Chain

    Stephanie McIntosh had a career in supply chain development before founding Fou Furnishings, a certified Fairtrade and organic hotel linens supplier, and she published a thesis on developing organic cotton supply chains. Here she explains why it’s important for hoteliers to consider the people within their supply chains. Supply chain relationships offer a key way for hoteliers to make a more »
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  • Environmental Awareness and Training

    Why is environmental awareness and training important? Successful businesses need to be efficient, well-managed, customer-focused, offer quality products and services and provide value for money. Within this framework they also have to fulfil the expectations of their stakeholders, which includes demonstrating their commitment to the environment. A company can have the most ambitious environmental policy, but unless staff understand the more »
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  • Hotel Grounds and Gardens

    Why are hotel grounds and gardens important? The hotel garden is where guests and visitors can relax, take exercise, dine and be entertained, as well as being a potential resource for produce and flowers. It can also provide a habitat for wildlife, shade and cool in hot climates, protection from wind and, in cities, a haven from traffic fumes and more »
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  • Furniture, Fixtures and Fittings

    Why source sustainable furniture, fixtures and fittings? The term furniture, fixtures and fittings refers to the thousands of items purchased to fit out hotels – prior to opening, during refurbishment or simply as part of the ongoing operation. It does not include consumable items such as food and drink, newspapers or guest amenities. All furniture, fixtures and fittings have socio-economic more »
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  • Food Safety

    Why is food safety important? Food safety and hygiene means taking the necessary precautions in order to ensure that food is fit for human consumption and does not create an environmental health hazard. There are significant legal, ethical and business reasons why food safety should be part of any restaurant or food service establishment’s overall approach to management and meeting more »
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  • Sustainability in the Kitchen – Food & Drink

    A growing population puts increasing pressure on the Earth’s finite resources. Sustainability is about finding ways of providing food that will last for future generations and have less of an impact on the environment Eating according to the seasons has for many people been largely consigned to the past now that you can buy produce, such as strawberries and asparagus, more »
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  • What is a Green Meeting

    A “green” or sustainable meeting “is one designed, organised and implemented in a way that minimises negative environmental impacts and leaves a positive impact for the host community”, says the Green Meeting Guide, published by the United Nations Environment Programme (UNEP) A sustainable event should: minimise greenhouse gas emissions, including CO2, and compensate for unavoidable emissions; minimise natural resource consumption more »
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  • Sustainable Interior Design

    As consumers become more environmentally and socially aware about the choices they make so hoteliers are responding by creating eco-aware hotel interiors that they hope will attract a new generation of responsible guests As well as meeting customer demand, the move to low-impact interiors reflects hoteliers’ desire to cut operating costs, create healthy and productive places to stay and work, more »
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  • Responsible Procurement

    What is Responsible Procurement? Responsible procurement (also known as sustainable/green procurement, environmentally preferable purchasing [EPP] or sustainable/responsible purchasing) is a process by which environmental, social and ethical considerations are taken into account when making a purchasing decision. Looking beyond the traditional parameters of price, quality, functionality and availability, it involves choosing products and services that have a lesser or reduced more »
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  • Sourcing Sustainable Food in Hotels

    Why more hotels are switching to sustainable food policies and how to create a policy of your own The importance of sourcing sustainable food may sound like an out of date topic. Surely, everyone knows the impact of food miles and the do’s and don’ts of food sourcing when it comes to fish, meats and seasonal products? Well even if more »
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  • Waste Management: Compost Bin Manufacturing

    In Sri Lanka, home composting is promoted in many municipalities as a simple and low-cost solution to emerging waste disposal problems in the present day society. Produced by Practical Action South Asia, this technical brief is intended to disseminate the technology of concrete composting bin fabrication. by www.practicalaction.org Download
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  • Health Tourism in Australia: Supply, Demand and Opportunities

    This technical report presents a robust understanding of the major industry scoping study Health Tourism in Australia: Supply, Demand and Opportunities, presenting the research findings in full and supporting the summary developed by STCRC. It provides information and outcomes relevant for future development of the wellness and medical tourism industries in Australia. by Cornelia Voigt, Jennifer Laing, Meredith Wray, Graham Brown, Gary Howat, more »
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  • Green Product Guide: Interface

    Interface is the first Australian carpet tile manufacturer to achieve Global Green TagCertTM certification, receiving  Level A Green Rate certification and Gold Plus LCA Rate status. Interface products worldwide carry an Environmental Product Declaration (EPD) which measures the life cycle impacts of a product and reports them transparently. by EarthCheck Download  
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  • Small Tourism Enterprise Planning Simulator (STEPS)

    In a recent study conducted for the Australian Sustainable Tourism Cooperative Research Centre (STCRC), improved business planning was identified as one of the most pressing needs of Small-to-Medium Tourism Enterprise (SMTE) operators (McGrath 2005).  A further significant problem confronting these businesses was coping with rapid change: including technological change, major changes in the external business environment, and changes that are more »
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  • Reducing the Eco-Footprint of Hotels: Destino Australia Sustainable Tourism Conference, Melbourne 2010

    Presented by the InterContinental Hotels Group, this paper outlines a number of responsible business practices such as reducing the carbon footprint, reducing emissions and energy, and waste management. by Frank Hubbard, Director, Corporate Responsibility (Australasia) Download
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  • Meeting Customers’ Needs for Chemical Data: A Guidance Document for Suppliers

    This document is intended primarily for suppliers to product fabricators and formulators. Forward-looking companies working to bring safer products to market need the active engagement of suppliers to provide relevant chemical information. When they cannot obtain this information, many leading-edge firms look to alternative suppliers. by Green Chemistry and Commerce Council Download
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  • Managing Sustainable Global Supply Chains

    As supply chains become more global and involve more players, it is increasingly important to manage new risks and leverage new opportunities. This report systematically reviews the body of knowledge on sustainable supply chains in an international context. by Network for Business Sustainability Download
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  • Megatrends Underpinning Tourism to 2020: Analysis of Key Drivers for Change

    This report explores the way in which some key drivers could affect the tourism industry, both international and domestic, to the year 2020. An exploration of these trends allows important change agents, on both the supply side and the demand side of tourism, to be highlighted and discussed, strategies formulated by destination managers, and tourism operators to develop tourism in more »
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  • Sustainability Practices and Awards and Accreditation Programs in the Tourism Industry

    This study was driven by Tourism Victoria’s commitment to sustainable tourism and the need to better understand the tourists’ views of operator environmental programs and practices. The project explored perceptions of the sustainability practices of tourism businesses; the value or importance of these practices; and the impact that the employment of such strategies has on consumer decision making. Tourism Awards more »
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  • Translating Environmental, Social, and Governance Factors into Sustainable Business Value: Key Insights for Companies and Investor

    Do companies and investors agree on which sustainability factors are material ? Why do these issues remain outside most dialogues between company managers and mainstream asset managers? Are investors asking the right questions?    These questions were addressed in a series of international workshops between investors and companies throughout 2008. Organized by the WBCSD and the United Nations Environment Programme more »
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